Enterprise Rent-A-Car

4.3
217 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Mateo, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hillsdale Blvd. location today.

Location

Enterprise Rent-A-Car
477 East Hillsdale Blvd, San Mateo, CA
94403, United States

Hours

Reviews

4.3
217 reviews
5 stars
154
4 stars
29
3 stars
7
2 stars
7
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Ryan and Emily for their exceptional service.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Rental Process

Customers appreciated the hassle-free pick-up and drop-off process, as well as the competitive pricing and availability of vehicles.

Mixed Experiences

While many had positive experiences, some customers reported poor service and issues with vehicle availability, indicating inconsistency in service quality.
  • KF
    Kristi F
    1 day ago
    5.0
    Everything was super easy, the staff very efficient and pleasant and the car was just fine - clean
  • VS
    Vanity Sotelo
    Jan 4, 2026
    5.0
    Pick up and drop off was hassle free. This location has a drop box for the key so you can return your rental after business hours. The car was clean and we were lucky to get awd as that’s what was available. The car did well during through redwoods and other coastal roads. The weekly rate was competitive which made us consider it for our next trip. Staff was friendly and informative.
  • PT
    Patrick Tobin
    Jan 1, 2026
    5.0
    They picked me up at the auto repair shop and drove me to get my rental. The process was easier than I thought it would be. The staff was friendly and professional.
  • NE
    Nick Elias
    Dec 30, 2025
    5.0
    Ryan at the Enterprise in San Mateo is hands down the best. I’ve had situations where I needed last-minute help or didn’t get the exact car I was expecting, and Ryan always took care of it without hesitation. He’s incredibly helpful, easy to work with, and always has a great attitude. Renting a car can be stressful, but Ryan makes it feel effortless. Highly recommend asking for him if you’re renting from this location.
  • LW
    Lynn Warren
    Dec 3, 2025
    5.0
    I just worked with the Enterprise in San Mateo for the first time. I am not sure I even knew it was over by BevMo off Hillsdale before. I needed a car quickly due to a lengthy car repair on my own car. After making the reservation online, I picked the car up from Ryan and then Emily took care of me when I dropped it off. They also gave me a ride back home. Ryan, Emily and the driver were all especially competent and courteous. I highly recommend them!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in San Mateo?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

The location is open Monday through Friday from 8:00 AM to 6:00 PM.