AutoZone Auto Parts

4.1
362 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S. El Camino Real in San Mateo, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Mateo, CA or call us at (650) 372-0535.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3880 S El Camino Real, San Mateo, CA
94403, United States

Hours

Reviews

4.1
362 reviews
5 stars
197
4 stars
88
3 stars
29
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with various needs, including installations and diagnostics.

Inventory Issues

Several reviews mentioned problems with stock availability, including incorrect items being provided and difficulties with online orders.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about poor service from specific employees and inconsistent experiences.

Convenience

Customers appreciated the store's location, ease of access, and the ability to borrow tools for installations.

Pricing

The store was noted for competitive pricing and good deals, contributing to a positive shopping experience.
  • JJ
    Jingle Jules
    Dec 23, 2025
    5.0
    They didn't have what I needed there, but they called the next closest Autozone, checked to see if it was in stock.and had them hold the part that I wanted. Great service.
  • SS
    Stefan
    Nov 9, 2025
    5.0
    My response is on behalf of Jeffery at San Mateo, CA store on El Camino Real. I often shop at this store because of the well-stocked inventory and customer service is consistently outstanding. This morning (11/09/2026), Jeffery went 'above & beyond' with helping me select the correct oil and filter for my truck. Then, in the afternoon, he helped me dispose of the used oil, install two windshield wipers (the old ones were extremely difficult to remove), and finished up by running a diagnostic test on my truck's battery, starter, and alternator. I am sincerely appreciative of Jeffery's efforts today and it’s because of employees like him that I will continue to buy from Auto Zone in San Mateo, CA on El Camino Real. Thank you!
  • DP
    Dongzhen Piao
    Oct 20, 2025
    5.0
    Came here to replace a dead battery for my Lexus. I had no idea how to do it myself, and David (one of the salespeople) kindly helped me replace the battery. It was much more complex than we initially thought, yet David still helped till the end, which took around 45 minutes in total. Huge kudos for his patience and dedication — he went above and beyond to make sure everything worked perfectly.
  • EL
    Eric Lee
    Oct 10, 2025
    5.0
    Axel provided excellent service He took the time toward the end of his work shift to explain to me how to fix my headlight. I appreciate how patient and supportive he was. When it comes to cars many have a great deal of knowledge, but few have the ability to show such respect and kindness.
  • DV
    diego vargas
    Sep 14, 2025
    1.0
    El servicio al cliente es malo todos los empleados parados hablando y uno les pide un favor y lo ignoran que pésimo servicio

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in San Mateo?

AutoZone Auto Parts in San Mateo is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.