Need a rental car in San Marcos, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our San Marcos location today.
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, several reported rude behavior from management and poor service experiences.
Reservation Issues
Numerous customers experienced problems with vehicle availability, including last-minute cancellations and receiving different vehicles than what was reserved.
Vehicle Maintenance
There are serious concerns regarding the maintenance of rental vehicles, with reports of unclean cars and safety issues, including mechanical failures.
Staff Efficiency
While some customers noted quick and efficient service, others complained about long wait times and understaffing during busy periods.
MB
Mario Bermudez
Dec 24, 2025
5.0
Good customer service!
KS
Kishore Kumar S
Dec 18, 2025
1.0
Can't agree more. One of worst experience I ever had.Manager has lot of attitude and is very rude..
LP
lavy penna
Dec 18, 2025
1.0
Cant agree more, I had the same experience... These guys are the worst. Discussed with the manager their and his behavior..
SB
Senthil Balasubramaniam
Dec 18, 2025
1.0
Worst customer server. The manager is rude and without any ethics.. These guys are notorious and don't know what customer service mean..
HB
Hamza Bouthour
Dec 5, 2025
1.0
Had a scheduled pick up at 6pm, I arrived at 6:01pm and was refused service.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in San Marcos?
Enterprise Rent-A-Car in San Marcos offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours of the Enterprise Rent-A-Car location in San Marcos?
The San Marcos Enterprise location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in San Marcos?
You can reserve your rental car online through their website or by calling +1 760-591-4120.
Does Enterprise Rent-A-Car in San Marcos accept credit cards and cash for payment?
Yes, they accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Are there any special discounts available at Enterprise Rent-A-Car San Marcos?
Yes, they offer discounts for active military members.
Is Enterprise Rent-A-Car in San Marcos owned by a woman?
Yes, the San Marcos Enterprise Rent-A-Car location is woman-owned.
Can I get an airport pickup service from Enterprise Rent-A-Car in San Marcos?
Yes, Enterprise provides airport pickup services in San Marcos.
Are there any good dining options near Enterprise Rent-A-Car in San Marcos?
Yes, nearby dining options include Raising Cane's for fast food chicken, Elephant Bar for American cuisine, and The Broken Yolk Cafe for breakfast and brunch.
What recreational or shopping places are close to Enterprise Rent-A-Car in San Marcos?
Close by you can visit Sport Chalet for outdoor gear or JOANN Fabric and Craft Stores for arts and crafts supplies.
How can nearby locations like AAA or the Automobile Club of Southern California benefit Enterprise Rent-A-Car customers?
Nearby AAA offices provide insurance and travel services which can be helpful for rental customers for trip planning and roadside assistance.