Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting their willingness to explain repairs and provide updates.
Quality of Work
The shop received numerous compliments for their quality repairs and thorough diagnostics, with many customers expressing trust in their expertise.
Pricing
Feedback indicated that the pricing is fair and often lower than competitors, with many customers appreciating the transparency and honesty regarding costs.
Trustworthiness
Several reviews emphasized the shop's honesty and integrity, with customers feeling confident that they were not being upsold on unnecessary repairs.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences related to misdiagnoses or perceived attempts to upsell services.
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Nick
Dec 4, 2025
5.0
Great shop, definitely the easiest people I've had the pleasure of working with when it comes to my car. They did service and some minor repairs on my Cayman and the experiences were fantastic. They saw me quick, gave me great quotes, and got my car back within the day on both occasions. My car is on it's way out and I will be without a german car in the future but I wouldn't hesitate to keep visiting German Auto if I was holding onto the car. Thanks, guys!
EK
Eric Keeler
Oct 13, 2025
5.0
German Auto serviced my daughter’s car over her last 3 years at CalPoly. We always found them extremely helpful, with honest timelines on when things needed to be repaired on her car. Highly recommend.
BN
Bryce North
Aug 7, 2025
5.0
My family has gone to German auto since my grandfather started back with his old Mercedes and then til' now we have received top notch service from (as far as I can tell) literal mechanic gods. SLO is truly blessed to have such a fine establishment right in its heart. We have enjoyed they're service for decades and I will proudly pass on the tradition for generations to come
DD
D
Jul 18, 2025
5.0
These folks are great. They are genuine car enthusiasts so your pride and joy is in good hands. They are extremely knowledgeable and dont mind taking the time to explain everything in fine detail, even going as far as letting you know which issues are urgent and which ones can wait awhile. The pricing is surprisingly fair and reasonable, in fact i paid less than what i was quoted for the work that i had done. I highly recommend this place if you care about your car and want someone who cares just as much to work on it.
BR
B R
Jan 20, 2025
5.0
Very helpful for my son’s car who is in school 1000 miles away from home and our usual shop. Knowledgeable, competent and I think very honest in terms of recommending what was needed and not needed.