Goodyear Auto Service

Reviews

• OS

  Omar Sory

  4 days ago
  1.0
  Lack of transparency first of all if an alignement needs to be performed you need to make sure to show the customer the alignement reading because keep in mind a lot of people know about car. You can't just say the car is of alignement. The paper you gave the customer is unreadable as far what has been aligned . Second I took the car a second time to let them know it s still pulling on the right side . The mechanic think I was really naive now he said that a part of the suspension is worn and I told him how can you align a car knowing that something is wrong I told him them I will call corporate to have a refund at this point he understood that I know really about car and decided to realign it again. I told him big o tire does a way better job than them because they always show you the angle before and after alignement . I told them it s the last time I am working with them. Go to big o tire on Washington St in. San leandro they do a way better job. Honestly this place needs to be shut down.
• MR

  mohit Rana

  Feb 18, 2026
  5.0
  Vry gud service
• NB

  Nora Bryant

  Feb 1, 2026
  5.0
  Highly recommended. Arturo G & Yahir R are very accommodating specially to PWD
• NF

  Nourish The Dream & Roblox Live (The Ellis Family)

  Jan 23, 2026
  5.0
  This Goodyear has wonderful caring Management. They supported our family's need even in a complicated situation with an online order. I was grateful and will be back.
• AT

  Aldrin Taluban

  Jan 10, 2026
  1.0
  I hit a deep pothole on Hesperian Blvd right in front of Bayfair Mall, which flattened the tire on my 2025 Mazda 3. This Goodyear was the nearest shop, so I pulled in hoping for help. Instead, I was met with cold-blooded opportunism. I was handed Quote #0000001005 for $533.54 for a single tire. They quoted the Bridgestone Turanza EL440 at $392.99—nearly double what this tire retails for at any honest shop. When I pointed out that the price was excessive and way over market value, the response from the employee, wasn’t anger or hostility, but a total, cold indifference to my situation. Knowing I was stranded on a Saturday afternoon with a flat, I was told simply that I could drive to wherever I saw a cheaper price, or he would call a tow truck to have my car removed from their lot . There was no attempt to be reasonable; it was a "pay our ransom or get out" ultimatum delivered to someone in a vulnerable position. To suggest to call a tow truck to a stranded motorist for not agreeing to pay a price-gouged quote is predatory. I will file a formal complaints with the California Bureau of Automotive Repair and Goodyear Corporate. Do yourself a favor and avoid this location at all costs.