Brand Certified
Enterprise Rent-A-Car
4.4(328 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
26181 Avenida Aeropuerto, San Juan Capistrano, CA
92675, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(949) 487-9075
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ca/san-juan-capistrano-32en.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Juan Capistrano, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our San Juan Capistrano location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Enterprise Rent-A-Car
26181 Avenida Aeropuerto, San Juan Capistrano, CA
92675, United States
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.4
328 reviews
5 stars
250
4 stars
24
3 stars
12
2 stars
6
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service from staff, highlighting specific employees for their exceptional assistance.
Reservation Issues
Several reviews mentioned problems with reservations, including cars not being available despite confirmations and issues with payment methods.
Vehicle Condition
Feedback indicated mixed experiences regarding the cleanliness and maintenance of vehicles, with some customers reporting issues with dirty cars and unsafe conditions.
Overall Experience
While many customers had positive experiences, there were notable complaints about poor service and management, leading to a divided perception of the business.
- BHBob HoffmanJan 14, 20261.0They failed to pick up car as requested at the end of rental.
- JJJudith E JonesDec 29, 20255.0Provide pick up and return ride. Gave credit for later Sat return hours. Easy to work with and professional.
- MLMichael LittlerDec 26, 20251.0Relative was denied a car do to wrongfully bring on a do not rent status. Ruined their vacation over incompetence and Enterprise never mentioned anything when car was reserved Just incredibly incompetent and horrible service. Stay away from this place. By the way I see that you always refer the reviewers to customer service as a follow up (which is a unprofessional and cowardly way to respond and avoid answering the issue) -- *When I got a response they said to follow up to customer service and didnt even read my review. STAY FAR AWAY AND DO NOT RENT FROM HERE.
- MWMerry WongDec 2, 20255.0If there were more stars, I would give them to Tyler and Emily for their great personal service, efficiency and a great representation of Enterprise. Happy Holidays ...
- KPKendal PumphreyNov 24, 20255.0Friendly and easy process getting a rental.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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