SIXT Rent a Car San Jose Int Airport

Reviews

• TK

  taha khademi

  2 days ago
  1.0
  Never rent from this location. Awful customer service. I prepaid for my rental car and couldn’t pick it up from this location. Stay away if you can. I called the customer service line several times trying to cancel my reservation. I talked to two people and both of them were very rude and entitled!
• KB

  Kathryn Bennett

  4 days ago
  5.0
  We were greeted by Amanda at the desk at the San Jose Airport. She got us all our information very quickly. As someone that uses rental cars often, I was worried about using a new (to me) company. I was very pleasantly surprised. The service was great, the car was clean and easy to find, and it was a smooth process.
• AH

  A H

  Apr 23, 2026
  5.0
  Absolute best car rental experience available. The standard guys are still operating in the stone ages, Sixt is doing it right. I get off the plane, click the link they sent, knock everything out while waiting on my luggage, walk to my car and take off. Couldn't be easier.
• KM

  Kenneth “Kenny” Montgomery

  Apr 17, 2026
  1.0
  Stay away from this unscrupulous company! Over the years I have rented multiple times for work. Never have I ever received any type of damage report. The first and only time I rented SIXT, I get a notice saying theres a "<5cm superficial scratch" on the rear bumper and that I may get charged for it! Apparently SIXT is notorious for this type of scam. They have several complaints with BBB, FTC and even have an action class law suit open against them for fraudulent claims like this one. I had the vehicle for less than 24 hours. Never even opened the back door or the rear. When I went to pick up the car, once my transaction was completed, the clerk said that it was really good that I had corporate insurance and proceeded to ask me about what type of insurance I had. As we were speaking he wrote some info down. I didn't think much of it at the time but seems awfully suspicious now. Then when I went to pick up the car, I asked the attending to do a walk through and they said it was already checked and it was good to go. When I returned it, attending that was looking at the car said everything looked good. But then I get an email an hour later saying there's damage. The only good thing is that I have picture before and after. In process of disputing now. I will report them just like everyone else is doing and will seek legal councel if needed. Do your self a favor and rent with a more reputable company.
• DU

  Detroit Eat Up!

  Apr 16, 2026
  5.0
  Had a really good experience with Sixt Rental Car! Everyone was super helpful, and Gil especially made the rental process feel easy from the start. He even helped me with my heavy luggages, which I wasn’t expecting but really appreciated. What stood out was how natural the customer service felt—they weren’t just going through the motions. The customer service is uniform across the team. They noticed when help was needed and just stepped in. One of the team members even offered to help before knowing if I was a customer or not, which says a lot. Overall, just a smooth and genuinely nice experience. Would definitely rent with them again! Definitely way better than other places - highly highly recommend!

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