Skip's Tire & Auto Repair Center

3.9
490 reviews

About

Tire Shop
Visit Skip's Tire & Auto Repair Center for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Skip's Tire & Auto Repair Center
5855 Cottle Road, San Jose, CA
95123, United States

Hours

Reviews

3.9
490 reviews
5 stars
302
4 stars
42
3 stars
29
2 stars
18
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor communication from management.

Service Speed

Many customers expressed dissatisfaction with long wait times for service, often exceeding expected durations, even with appointments.

Pricing Issues

Several reviews highlighted concerns over pricing transparency, with customers feeling they were charged more than expected for services.

Quality of Work

There are mixed reviews regarding the quality of work, with some customers reporting satisfactory repairs while others experienced issues post-service.

Staffing Concerns

Multiple reviews noted a lack of staff during busy times, leading to delays and poor customer experiences.
  • LE
    Lawrence E
    6 days ago
    5.0
    I went in because I thought I needed front brakes. They informed me I didn’t they were very honest I’ve never been to a repair shop so honest. I still am unsatisfied with the screeching noise.
  • JL
    julio lopez
    Dec 22, 2025
    5.0
    I had a screw in my tire and was slowly losing air. They fixed it and patched it up at a good price. The female employee was very nice and helpful,very good customer service. Will probably do further business with them.
  • AA
    Anthony
    Dec 22, 2025
    1.0
    Left the shop realizing I had a 36 month warranty on my battery they just replaced. They replaced it 14 months ago. Paid full price and didn’t realize until after I paid. No explanation or anything about why I paid full price.
  • JS
    Jack Smith
    Dec 17, 2025
    5.0
    Skips is my go to place they’ve kept cars running for me that are over 100 and 200,000 miles. They are very thorough and fast on their tire warranties and always let me know what’s going on With my vehicles. I’m a salesman and drive a minimum of 100 miles a day and I never have any problems because of skips oh by the way, they are very courteous and friendly and always seem like they want to do the best for you!
  • DG
    Dee Giles
    Dec 16, 2025
    1.0
    I dropped my car off with whom I thought was a nice front desk rep at 9:00am Sunday. I requested to have my rear brake pads replaced and to also have the oil/filter changed. I called back at 2:00pm to check the status of my vehicle only to be told my car was not ready. I received a call at 4:25pm and was told my car was ready. The same front desk rep stated that the technician “recommends” rear brake pad replacement after changing the oil and doing a vehicle inspection. I kindly reminded her that was the reason I brought my car to their shop. I could not understand how a simple oil change could take over 7 hours. She began fumbling over her words. I never raised my voice. I told her I was very displeased with the service and I was on my way to pick up my vehicle. Upon my arrival I witnessed the same front desk rep run into the back office as if to attempt to avoid contact with me. There were no customers in the front when I arrived. A mechanic had to come from the bay and close out my ticket. I watched 5 people come in behind me. She never came out to help one of them while I was there. So instead of attempting to do any “damage control” the representative decided to run and hide from the issue. This is the second issue I have had with Skip’s Tire and Auto. THERE WILL NOT BE A THIRD!!! I do not recommend Skips for ANY tire and/or auto service!

Frequently Asked Questions About Skip's Tire & Auto Repair Center

What services does Skip's Tire & Auto Repair Center offer?

Skip's Tire & Auto Repair Center provides dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services. They specialize in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours for Skip's Tire & Auto Repair Center?

The center is open Monday through Saturday from 7:30 AM to 6:00 PM and on Sunday from 9:00 AM to 5:00 PM.