Business Details
About
Jeep DealerUsed Car DealerChrysler DealerCar DealerDodge Dealer
The store’s roots date to 1875, two decades before the advent of the American auto industry. The business dates to the horse-and-buggy days. Indeed, founder Amable Normandin, a blacksmith and sleigh maker from Montreal, opened it as a buggy-making shop.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Normandin Chrysler Jeep Dodge Ram Fiat
900 Capitol Expressway Auto Mall, San Jose, CA
95136, United States
Hours
Reviews
4.0
1,337 reviews
5 stars
863
4 stars
120
3 stars
65
2 stars
36
1 star
253
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and responsiveness, particularly highlighting individuals like Bao, Justin, and Jorge.
Timeliness
Reviews frequently mentioned quick service and timely completion of repairs, with several customers noting they were in and out efficiently.
Sales Experience
Customers reported positive experiences during the car buying process, appreciating the transparency and lack of pressure from sales staff.
Quality of Work
The service department received high marks for the quality of repairs and maintenance, with many customers expressing satisfaction with the outcomes.
Communication
Overall, communication was highlighted as a strong point, with many customers appreciating clear explanations and updates throughout their service or purchase.
- JSJoanne Shen3 days ago5.0Stellar has been excellent and miya has always been on top making sure my jeep cherokee is back to working conditions. thank you miya
- RSRonald Sanford4 days ago5.0Recently purchased a 2024 Dodge Ram. I tend to keep my vehicles a long time the last Dodge ram 19 years. The staff couldn’t have been more professional. The mark of a great dealership is the low turnover of staff members. Mark, in sales to Matt, in finance and Scott on the desk all are 15 and 20 year employees. My purchase was easy and painless from the credit app to driving off the lot with a full tank of gas. Great job team👏.
- TVTony VeraDec 1, 20255.0Service was done in a timely manner. Our service Rep Bao was awesome. Answered all my questions and provided excellent customer service.
- LLLydia LombardoNov 28, 20254.0I brought my car to Chrysler bec my window will not go up anymore after I pressed the button to put it down. I had been told that the Electronics had failed. The part needed to be ordered and so I had to leave my van there until the part had arrived and installed. I was promised my van will be ready the ff Wed but I got it back Tuesday.
- JMJoey McDonaldNov 15, 20255.0I’ve been a customer since 2018. I recently brought my vehicle in for routine maintenance, and I couldn’t be more impressed with the level of service I received. From start to finish my service manager, Justin, was professional, transparent, and genuinely committed to making sure my car was in top shape. He kept me informed of changes as the team went through my car and he was upfront about what was needed versus advised. Having worked with him for several years.!I totally trust his recommendations.
Frequently Asked Questions About Normandin Chrysler Jeep Dodge Ram Fiat
What is the history of Normandin Chrysler Jeep Dodge Ram Fiat?
The business was established in 1875, originally as a buggy-making shop founded by blacksmith Amable Normandin from Montreal.
Where is Normandin Chrysler Jeep Dodge Ram Fiat located?
It is located at 900 Capitol Expressway Auto Mall, San Jose, CA 95136, USA.
What brands of vehicles does Normandin Chrysler Jeep Dodge Ram Fiat sell?
They sell Dodge, Chrysler, Jeep, Ram, and Fiat vehicles.
What are the dealership's operating hours?
They are open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What payment methods are accepted at Normandin Chrysler Jeep Dodge Ram Fiat?
They accept American Express, Cash, Check, Discover, Financing, Invoice, Mastercard, Travelers Check, and Visa.
Does Normandin Chrysler Jeep Dodge Ram Fiat offer wheelchair accessibility?
Yes, the dealership has wheelchair accessible entrances, parking, seating, and restrooms.
Is car service and repair available at Normandin Chrysler Jeep Dodge Ram Fiat?
Yes, onsite automotive services including repairs and oil changes are available.
Are there nearby car rental agencies to Normandin Chrysler Jeep Dodge Ram Fiat?
Yes, nearby car rental agencies include Alamo and Enterprise Rent-A-Car, which can be convenient for customers needing temporary vehicles.
What automotive repair and service shops are near Normandin Chrysler Jeep Dodge Ram Fiat?
Near the dealership, you can find Normandin Service, Normandin Body Shop, 10 Minute Speed Oil Change Center, Oil Changers, and Speed Smog for various auto repair and maintenance needs.
Are there any convenience stores or other useful amenities near Normandin Chrysler Jeep Dodge Ram Fiat?
Yes, Quik Stop is a nearby convenience store, gas station, and grocery store, helpful for quick errands during your visit.