Jiffy Lube

4.0
621 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in San Jose. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
1902 N Capitol Ave, San Jose, CA
95132, United States

Hours

Reviews

4.0
621 reviews
5 stars
354
4 stars
104
3 stars
45
2 stars
26
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick and efficient service, often completing oil changes in under 30 minutes.

Customer Service

Feedback on customer service was mixed; while some praised the friendly and professional staff, others reported unprofessional behavior and poor handling of complaints.

Quality Concerns

Several reviews highlighted issues with the quality of service, including improper oil changes and damage to vehicles, leading to dissatisfaction among some customers.

Communication

Customers expressed concerns about communication, particularly regarding service details and discounts, with some feeling misled or ignored.
  • KR
    Krishna Ramdass
    Dec 11, 2025
    5.0
    Good and fast service.
  • JG
    jaikumar ganesh
    Dec 10, 2025
    4.0
    It was organized and quick. Would be efficient if the appointment is allowed. Had to wait aroubd 30-40 minutes. Just one concern is seeing all the teenagers working on my vehicle. Hope they are trained good and take the job seriously.
  • LM
    Lou Jay Mad
    Dec 9, 2025
    2.0
    Just finished an oil change and have brought several vehicles in this place. They showed me my cabin filter and told them I will not change it. Driving about 2 blocks away and my glove compartment falls off. At least put it back just the way you found it. Yes, I did not want the service but you don't have to be like this to a long time customer. Look at my history of how many vehicles I have brought here. Sorry you just lost one.
  • WW
    WILL WANG
    Dec 2, 2025
    5.0
    Eric is a very nice person, his team is very professional, and their service is very efficient. (12/02/2025 12:20Pm)👍👍👍
  • PP
    Patric
    Nov 22, 2025
    3.0
    I was contacted by Jiffy Lube International to rectify an issue I had with the Veterans day 50% off special. There was confusion over the participation with this site being apart of that promotion. They do offer a 15% percent everyday discount for Veterans with proof of service. When you receive the work estimate make sure any discount is added before they start work. At this time I will accept the gracious offer from Jiffy Lube International. Actual work was quickly and I seemed to have developed an oil leak.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service