Jiffy Lube

4.2
284 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SAN JOSE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3497 Stevens Creek Blvd, San Jose, CA
95117, United States

Hours

Reviews

4.2
284 reviews
5 stars
187
4 stars
40
3 stars
13
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting individuals like Oscar and Eduardo for their exceptional service.

Efficiency

Numerous reviews noted the fast and efficient service, with many customers being in and out quickly, often within 20-30 minutes.

Quality Issues

Several customers reported issues with service quality, including improper installation of parts and oil leaks, leading to dissatisfaction.

Mixed Experiences

While many reviews were positive, there were also complaints about unprofessional behavior and inconsistent service quality, indicating a mixed overall experience.
  • MM
    Margarita Mendoza
    Dec 11, 2025
    5.0
    Excelente servicio!!’
  • YL
    Y L
    Dec 2, 2025
    5.0
    I had a good experience here with the help from Eduardo. He helped me the moment I got out of the car and told me that he already found my car in the system, all I needed to do was to leave the key and sign in the waiting room. The whole process was smooth and efficient. Eduardo applied a discount and gave me good advice on the tires, which I really appreciated.
  • PL
    Phil Lee
    Nov 29, 2025
    5.0
    Fast and efficient services
  • LL
    Lorraine Lopez
    Oct 11, 2025
    5.0
    Great customer service. Very helpful and friendly staff and affordable. Awesome team at this location.
  • CC
    Crystal Castro
    Sep 12, 2025
    5.0
    Have to give a shout out to Oscar who always goes over and beyond his job to give very good customer service to me every time i show up and makes me feel comfortable to come back with my business again. i’ve been going to the store for quite some time many years and there’s never been a doubt to where i don’t wanna come back again. He’s always made me feel so comfortable and has taken care of all my customer service needs and taking care of my car and always makes me feel like i can always bring my business back to him and trust him with all of my trust because he is so awesome with customer service 💯🙏🏻 Oscar is a 10

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service