Many customers praised the friendly and knowledgeable staff, particularly highlighting individuals like John, Mark, and Armando for their exceptional service.
Service Efficiency
Customers appreciated the quick turnaround times for services such as tire repairs and oil changes, often noting that their vehicles were serviced promptly.
Pricing Concerns
Several reviews mentioned issues with pricing transparency, including unexpected charges and high quotes for services, leading to dissatisfaction among some customers.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff interactions and scheduling issues, indicating inconsistency in customer experiences.
SA
Sami Artiq
Nov 18, 2025
5.0
I had a fantastic experience at Goodyear thanks to Mark Martinez! He did an outstanding job helping me with my oil change and made the whole process smooth and stress-free. Mark was professional, friendly, and clearly knowledgeable about what he was doing. My car was serviced quickly and efficiently, and the customer service was excellent from start to finish. Overall, it was a wonderful experience—I highly recommend Mark and the Goodyear team!
WW
Wasim Wadhwani
Nov 16, 2025
5.0
Armando was fantastic in helping me out when I was in a pinch on a Sunday morning with a burst tire and running on the donut. Highly recommend this shop, the folks operating it are fantastic and super helpful!
JR
Julie Rieken
Nov 12, 2025
5.0
Friendly, knowledgeable and I was in and out! I will def use you guys and refer you again!
FK
Felix Kitur
Oct 13, 2025
1.0
booked an appointment, and drove 30 miles to get there, upon arrival only to be told that they couldn't do it because staff was short.
VA
Vladislav Avadanii
Oct 5, 2025
5.0
Exceptional service, friendly and knowledgeable staff
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service is a full-service tire and automotive repair store offering tire sales, automotive repairs, and oil changes.
Where is Goodyear Auto Service located?
It is located at 486 North Winchester Blvd, San Jose, CA 95128-1531, United States.
What are the business hours of Goodyear Auto Service?
The store is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sundays from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup or delivery services?
Yes, they offer in-store pickup services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at https://www.goodyearautoservice.com/en-US/make-appointment.
Is Goodyear Auto Service wheelchair accessible?
Yes, the store has wheelchair accessible entrances and restrooms.
Are there any nearby coffee shops close to Goodyear Auto Service?
Yes, nearby coffee shops include Nespresso Boutique at Macy's, Academic Coffee, and Nordstrom Ebar Artisan Coffee, where you can relax before or after your visit.
What nearby shopping options are available near Goodyear Auto Service?
Nearby shopping options include Lids for hats and fashion accessories, Abercrombie & Fitch, Hollister Co., and Shoe Palace for clothing and footwear.
Are there any nearby restaurants near Goodyear Auto Service for dining options?
Yes, nearby restaurants include Burger Barn for burgers, Baskin-Robbins for ice cream and snacks, New Krung Thai Restaurant for Asian cuisine, and Bazille for cocktails and meals.