Brand Certified
Enterprise Rent-A-Car
4.3(644 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
3591 Pearl Ave, San Jose, CA
95136, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(408) 448-2100
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ca/san-jose-capitol-expressway-auto-mall-2309.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Jose, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Capitol Expressway Auto Mall location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.3
644 reviews
5 stars
459
4 stars
75
3 stars
17
2 stars
18
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Reservation Issues
Several reviews mentioned problems with reservations, including cars not being available despite confirmations and miscommunication regarding vehicle types.
Vehicle Quality
Feedback varied on vehicle quality, with some customers receiving clean and well-maintained cars, while others reported receiving dirty or unsuitable vehicles.
Wait Times
Customers expressed frustration with long wait times for service, particularly during busy periods, impacting their overall experience.
Mixed Experiences
While many customers had positive experiences, some reported significant issues with management and service quality, leading to a lack of consistency.
- JJjoshiravipJan 27, 20265.0I have been using their car rental service for some years. They are very helpful and friendly staff and just this week had to rent for 8 days I got the best of the lot 4 wheel SUV. I recommend this place for someone who wants to experience a hassle free, friendly service this is your best bet around here. Oscar gave a courtesy ride back to my home too. Thank you!
- DGDavid GarridoJan 21, 20265.0I recently rented a Honda Accord Hybrid for our trip and it was fantastic. I will definitely rent from Enterprise again. Thank you Kip for your great customer service and professionalism. David G.
- DBdhairya bapodraJan 7, 20261.0I booked a car they confirmed booking online and yet denied to give me car , when I went for pick up.
- BVBhargav VytlaDec 29, 20255.0I recently rented a minivan from Enterprise and had an emergency that required me to return the vehicle earlier than planned and at a different location. Mario, was incredibly understanding and accommodating when I explained the situation. He listened patiently, reassured me, and quickly agreed to work with the change so I wouldn’t have to worry during an already stressful time. His professionalism and kindness turned a difficult situation into a positive experience, and I really appreciate the outstanding customer service. I will definitely rent from this Enterprise location again thanks to Mario’s excellent support.
- DLDavid LiebyDec 14, 20255.0Everything went great. Everybody helped us and we found out what we needed.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in San Jose?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car in San Jose.
Where is Enterprise Rent-A-Car located in San Jose?
Enterprise Rent-A-Car is located at 3591 Pearl Ave, San Jose, CA 95136.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Yes, Enterprise Rent-A-Car is open on Saturdays and Sundays from 9:00 AM to 1:00 PM.
Can I make a reservation online for a rental car at this Enterprise location?
Yes, reservations can be made online through their website at https://www.enterprise.com/en/car-rental-locations/us/ca/san-jose-capitol-expressway-auto-mall-2309.html.
What payment methods does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Visa, MasterCard, Discover, cash, and checks.
Does Enterprise Rent-A-Car offer any discounts for military personnel?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What other car rental agencies are located near Enterprise Rent-A-Car on Pearl Ave?
Nearby car rental agencies include Alamo and another Enterprise Rent-A-Car location offering truck rentals.
Are there automotive repair services near Enterprise Rent-A-Car for vehicle maintenance?
Yes, nearby you can find automotive repair services such as 10 Minute Speed Oil Change Center, Oil Changers, Speed Smog, Capitol Auto Body, and Wheel Works Complete Auto Care.
What nearby amenities could I visit before or after renting a car at Enterprise Rent-A-Car?
Nearby amenities include Quik Stop convenience store and gas station, Redbox rental kiosks, and Pinehurst Cabana Club for swimming and lessons.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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