Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Jose, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kerley Dr. location today.
Location
Hours
Reviews
4.3
446 reviews
5 stars
312
4 stars
51
3 stars
21
2 stars
15
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and poor communication regarding booking.
Vehicle Quality
Feedback indicated mixed experiences with vehicle conditions, with some customers receiving cars that were not well-maintained or clean.
Efficiency
Customers appreciated the quick and efficient service during the rental process, although some noted long wait times during busy periods.
Pricing Concerns
There were complaints about pricing transparency, particularly regarding unexpected charges and high costs associated with rentals.
- BMBruno MoratoDec 10, 20255.0Excellent customer service.
- MVmalay vaghelaNov 13, 20255.0Good customer service and good options for the car rental.
- YJYvette JonesOct 28, 20255.0Great quick service very polite and personable nice personality. I am very satisfied with the vehicle and this location I will definitely rent from this place again.
- RCRd CtOct 16, 20251.0Una mala esperanza ya que me confinaron. Que pasara por el carro y no me dieron nada
- PKpeyman khoshbinOct 9, 20251.0Terrible service and rude staff. Called in and made a reservation but when I showed up to pick up the car the guy at the desk told me I don’t see a reservation and don’t have the car that you reserved. Very unprofessional and frustrating!!!! Very rude and wasn’t event trying to fix their mistake.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is the Enterprise Rent-A-Car located in San Jose?
Enterprise Rent-A-Car is located at 1485 Kerley Dr, San Jose, CA 95112.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
The location operates Monday through Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on Sundays?
No, Enterprise Rent-A-Car is closed on Sundays.
What types of vehicles does Enterprise Rent-A-Car offer?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
How can I reserve a rental car at the San Jose Kerley Dr location?
You can reserve a rental car online at the Enterprise website or by calling their local phone number at +1 408-437-1001.
What payment methods are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any discounts available for specific groups at Enterprise Rent-A-Car?
Yes, Enterprise offers discounts for active military personnel.
What hotels are located near Enterprise Rent-A-Car for convenient stays?
Nearby hotels include SureStay Hotel by Best Western San Jose Airport, Courtyard by Marriott San Jose Airport, E-Z 8 Motel San Jose, Comfort Suites San Jose Airport, Hilton Garden Inn San Jose Airport, Vagabond Inn Executive San Jose, San Jose Airport Inn, Four Points by Sheraton San Jose Airport, and Red Roof Inn.
How can nearby hotels like Courtyard by Marriott and Hilton Garden Inn be useful for Enterprise Rent-A-Car customers?
Customers staying at nearby hotels such as Courtyard by Marriott and Hilton Garden Inn can conveniently rent vehicles from Enterprise for travel around San Jose or airport transportation.
What dining options are near Enterprise Rent-A-Car?
Popular nearby dining options include Denny's, The Coffee Shop, Today's Catch Seafood, Hangar Bar and Grill, and 4th Street Bowl.