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AutoZone Auto Parts

4.3
(315 reviews)

Business Details

5566 Cottle Rd, San Jose, CA
95123, United States
(669) 234-1251
https://www.autozone.com/locations/ca/san-jose/5566-cottle-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone San Jose #6299 in San Jose, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Jose, CA or call us at (669) 234-1251.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5566 Cottle Rd, San Jose, CA
95123, United States

Hours

Reviews

4.3
315 reviews
5 stars
214
4 stars
46
3 stars
24
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and willingness to go above and beyond, particularly highlighting employees like Jacob and Thomas.

Product Knowledge

Several reviews noted the staff's expertise in assisting customers with finding the right parts and providing valuable advice.

Inconsistent Experience

Some customers reported mixed experiences, with instances of excellent service contrasted by complaints about unhelpful or rude employees.

Cleanliness and Organization

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.

Training Issues

A few reviews pointed out a lack of training among some employees, leading to unsatisfactory service in specific situations.
  • MS
    Martin Seebach
    Jan 22, 2026
    1.0
    Sometimes they are good, other times you get 2 18" windshield wipers when the Jeep takes a 22 and 21. WTHeck? I am not going to waste time taking pictures, dammit!
  • CF
    Chad Floyd
    Jan 17, 2026
    5.0
    Jacob and his staff are excellent. They are very helpful and willing to go out of their way to help. They have come over to In-N-Out to take a look at a car and help with what they can.
  • BH
    Bryan Haskell
    Jan 16, 2026
    5.0
    Today I unfortunately had my car break down at the In n Out I work at. It ended up being an excess of corrosion on my battery. Monica was an absolute super star and was able to replace my battery and some other parts that were very damaged by the corrosion. Thank you so much for your patience Monica! You rock!
  • JC
    Jon Cook
    Dec 2, 2025
    1.0
    Literally went in to get new headlight bulbs. Two female employees literally doing nothing, on their phones, not willing to help, acknowledge or assist customers in the store. I finally found the correct bulbs by myself, went to the cashier where a male clerk was assisting a customer. I waited for about 4 minutes while one of the female employees was on her phone behind the register. Never looked up, was smiling and smirking at whatever social media site she was on, until I asked if she could assist. Totally attitude, as if I was interrupting her social time on the phone while she was working. Sad that a place of business these folks are on their phones, not willing to assist, or acknowledge customers in a polite manner. Won’t be going back there again!!!
  • DS
    Dario De Santis
    Nov 30, 2025
    5.0
    This AutoZone is spectacular. After having visited all the equivalent stores in the area over the years, I can state with absolute certainty that this is the best option at your disposal, by a long shot. The staff is very friendly, professional, and proactively suggesting choices that optimize your outcome rather than maximizing their revenue. Their level of customer service is excellent. Jacob, the manager, is a great guy and knows how to blow customers' minds.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in San Jose?

AutoZone Auto Parts in San Jose is open from 7:30 AM to 9:00 PM Monday through Friday, 7:30 AM to 8:00 PM on Saturday, and 8:00 AM to 8:00 PM on Sunday.

Where is AutoZone Auto Parts located in San Jose?

It is located at 5566 Cottle Rd, San Jose, CA 95123, USA.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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