AutoZone Auto Parts

4.3
311 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone San Jose #6299 in San Jose, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Jose, CA or call us at (669) 234-1251.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5566 Cottle Rd, San Jose, CA
95123, United States

Hours

Reviews

4.3
311 reviews
5 stars
211
4 stars
46
3 stars
24
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist with various car-related issues.

Staff Knowledge

Several reviews highlighted the staff's knowledge and expertise, particularly mentioning employees like Jacob and Thomas for their ability to provide valuable advice and assistance.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with unhelpful or rude staff, indicating inconsistency in service quality.

Store Environment

Customers appreciated the cleanliness and organization of the store, as well as the availability of parking.
  • JC
    Jon Cook
    Dec 2, 2025
    1.0
    Literally went in to get new headlight bulbs. Two female employees literally doing nothing, on their phones, not willing to help, acknowledge or assist customers in the store. I finally found the correct bulbs by myself, went to the cashier where a male clerk was assisting a customer. I waited for about 4 minutes while one of the female employees was on her phone behind the register. Never looked up, was smiling and smirking at whatever social media site she was on, until I asked if she could assist. Totally attitude, as if I was interrupting her social time on the phone while she was working. Sad that a place of business these folks are on their phones, not willing to assist, or acknowledge customers in a polite manner. Won’t be going back there again!!!
  • DS
    Dario De Santis
    Nov 30, 2025
    5.0
    This AutoZone is spectacular. After having visited all the equivalent stores in the area over the years, I can state with absolute certainty that this is the best option at your disposal, by a long shot. The staff is very friendly, professional, and proactively suggesting choices that optimize your outcome rather than maximizing their revenue. Their level of customer service is excellent. Jacob, the manager, is a great guy and knows how to blow customers' minds.
  • JE
    Jacquelyn Estrela
    Nov 22, 2025
    5.0
    Awesome service! Shout out to Jacob for going above and beyond for helping me change my headlight!
  • HT
    Harvey H Tran
    Nov 15, 2025
    5.0
    Clean, friendly and tons of parking.
  • LN
    Lauren Nicole
    Nov 11, 2025
    5.0
    FANTASTIC CUSTOMER SERVICE! I came to the store to replace my windshield wipers before our rainy weather descends on us and I was quickly helped and assisted. I wish I would’ve asked for the man’s name, but this employee was so helpful in confirming that I purchased the right product and then helped me install in my car. In total, it took me probably 10 minutes. Thank you for making an annoying task, so straightforward!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in San Jose?

AutoZone Auto Parts in San Jose is open from 7:30 AM to 9:00 PM Monday through Friday, 7:30 AM to 8:00 PM on Saturday, and 8:00 AM to 8:00 PM on Sunday.

Where is AutoZone Auto Parts located in San Jose?

It is located at 5566 Cottle Rd, San Jose, CA 95123, USA.