Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone San Jose #6299 in San Jose, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Jose, CA or call us at (669) 234-1251.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
310 reviews
5 stars
212
4 stars
45
3 stars
22
2 stars
8
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Thomas and Jacob going above and beyond to assist.
Product Knowledge
Many reviews highlighted the staff's expertise in helping customers find the right parts and providing useful advice, although there were some concerns about inconsistent training.
Service Efficiency
Customers appreciated the quick service for tasks like battery installation and windshield wiper replacement, though some noted occasional delays or issues with product availability.
Store Environment
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were isolated incidents of poor service and unprofessional behavior from some staff members, indicating variability in customer experiences.
- JCJon Cook4 days ago1.0Literally went in to get new headlight bulbs. Two female employees literally doing nothing, on their phones, not willing to help, acknowledge or assist customers in the store. I finally found the correct bulbs by myself, went to the cashier where a male clerk was assisting a customer. I waited for about 4 minutes while one of the female employees was on her phone behind the register. Never looked up, was smiling and smirking at whatever social media site she was on, until I asked if she could assist. Totally attitude, as if I was interrupting her social time on the phone while she was working. Sad that a place of business these folks are on their phones, not willing to assist, or acknowledge customers in a polite manner. Won’t be going back there again!!!
- DSDario De Santis6 days ago5.0This AutoZone is spectacular. After having visited all the equivalent stores in the area over the years, I can state with absolute certainty that this is the best option at your disposal, by a long shot. The staff is very friendly, professional, and proactively suggesting choices that optimize your outcome rather than maximizing their revenue. Their level of customer service is excellent. Jacob, the manager, is a great guy and knows how to blow customers' minds.
- JEJacquelyn EstrelaNov 22, 20255.0Awesome service! Shout out to Jacob for going above and beyond for helping me change my headlight!
- HTHarvey H TranNov 15, 20255.0Clean, friendly and tons of parking.
- LNLauren NicoleNov 11, 20255.0FANTASTIC CUSTOMER SERVICE! I came to the store to replace my windshield wipers before our rainy weather descends on us and I was quickly helped and assisted. I wish I would’ve asked for the man’s name, but this employee was so helpful in confirming that I purchased the right product and then helped me install in my car. In total, it took me probably 10 minutes. Thank you for making an annoying task, so straightforward!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in San Jose?
AutoZone Auto Parts in San Jose is open from 7:30 AM to 9:00 PM Monday through Friday, 7:30 AM to 8:00 PM on Saturday, and 8:00 AM to 8:00 PM on Sunday.
Where is AutoZone Auto Parts located in San Jose?
It is located at 5566 Cottle Rd, San Jose, CA 95123, USA.
What types of automotive products does AutoZone San Jose offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide pickup or delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Auto Parts customer service?
You can reach them at (669) 234-1251 or via email at customer.service@autozone.com.
What brands can I find at AutoZone Auto Parts in San Jose?
They stock brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is AutoZone Auto Parts a standalone store or part of a larger chain?
It is part of the national AutoZone chain, established in 1979, and is labeled as a store specializing in auto parts in San Jose.
Are there any nearby stores where I can also find auto parts or related services?
Yes, there are several nearby AutoZone locations along with Lowe's Home Improvement and Public Storage facilities in the vicinity.
What nearby services are available if I need key or locksmith assistance near AutoZone San Jose?
Minute Key and minuteKEY provide key and locksmith services close to AutoZone Auto Parts.
Can I visit local food spots after shopping at AutoZone?
Yes, Tacos El Pollo y El Pollito, a Mexican and Tex-Mex restaurant, is nearby for enjoying a meal after your visit.