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AutoZone Auto Parts

4.0
(519 reviews)

Business Details

2690 Story Rd, San Jose, CA
95122, United States
(408) 254-4865
https://www.autozone.com/locations/ca/san-jose/2690-story-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone San Jose #5924 in San Jose, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Jose, CA or call us at (408) 254-4865.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2690 Story Rd, San Jose, CA
95122, United States

Hours

Reviews

4.0
519 reviews
5 stars
278
4 stars
110
3 stars
47
2 stars
22
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for being dismissive or untrained.

Inventory Issues

Several customers reported problems with inventory accuracy, including items being out of stock despite online availability.

Store Environment

The store environment received mixed reviews, with some customers noting cleanliness and organization, while others mentioned loud music and poor management.

Staff Knowledge

There are concerns about staff knowledge, with some customers experiencing issues due to employees not being familiar with the products or services.
  • C8
    Cynthia H. (Debbijaine 820)
    Feb 19, 2026
    5.0
    My husband Michael went in today and was greeted by a manager, very impressive. Anyways Andrew helped my husband with windshield wipers. He came out and replaced the wipers too. My husband said he was so nice and helpful thank you Andrew
  • SR
    Samantha Rocha
    Jan 13, 2026
    1.0
    Es una de las peores opciones de comprar algo en línea si lo aces y te llega la confirmación de que está lista para recoger y llegas y te dan la sorpresa que no tiene disponible la parte te acen perder tu tiempo te recomiendo que vayas a otra o la ordenes en amazon
  • AO
    Ale Ordaz
    Jan 11, 2026
    1.0
    I visited the store to ask a straightforward question: if I purchase a product and do not like the scent, is it eligible for return. Rather than providing a courteous or helpful response, the store manager, Noel, replied dismissively, stating, “What kind of question is that? It’s like saying if I buy a sandwich and take a bite, can I return it?” and then laughed. I did not find this response appropriate or professional. Many retailers, including large chains, allow returns when a customer is dissatisfied with a product. As a manager, I would expect a higher level of professionalism and respect when addressing customer inquiries. Due to this interaction and the manager’s unprofessional demeanor, I will be returning the products I purchased and will not be shopping at this location in the future.
  • JC
    James Cai
    Jan 6, 2026
    5.0
    So good, my battery was dead and the gent checked the integrity and lo and behold my car lives again
  • JC
    Jose Cisneros
    Dec 26, 2025
    5.0
    Very good

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in San Jose?

AutoZone Auto Parts in San Jose is open Monday to Friday from 7:30 AM to 9:00 PM, and on Saturday and Sunday from 7:30 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers in-store pickup as well as same-day delivery services for your convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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