Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone San Jose #5924 in San Jose, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Jose, CA or call us at (408) 254-4865.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for being dismissive or untrained.
Inventory Issues
Several customers reported problems with inventory accuracy, including items being out of stock despite online availability.
Store Environment
The store environment received mixed reviews, with some customers noting cleanliness and organization, while others mentioned loud music and poor management.
Staff Knowledge
There are concerns about staff knowledge, with some customers experiencing issues due to employees not being familiar with the products or services.
C8
Cynthia H. (Debbijaine 820)
Feb 19, 2026
5.0
My husband Michael went in today and was greeted by a manager, very impressive. Anyways Andrew helped my husband with windshield wipers. He came out and replaced the wipers too. My husband said he was so nice and helpful thank you Andrew
SR
Samantha Rocha
Jan 13, 2026
1.0
Es una de las peores opciones de comprar algo en línea si lo aces y te llega la confirmación de que está lista para recoger y llegas y te dan la sorpresa que no tiene disponible la parte te acen perder tu tiempo te recomiendo que vayas a otra o la ordenes en amazon
AO
Ale Ordaz
Jan 11, 2026
1.0
I visited the store to ask a straightforward question: if I purchase a product and do not like the scent, is it eligible for return. Rather than providing a courteous or helpful response, the store manager, Noel, replied dismissively, stating, “What kind of question is that? It’s like saying if I buy a sandwich and take a bite, can I return it?” and then laughed.
I did not find this response appropriate or professional. Many retailers, including large chains, allow returns when a customer is dissatisfied with a product. As a manager, I would expect a higher level of professionalism and respect when addressing customer inquiries.
Due to this interaction and the manager’s unprofessional demeanor, I will be returning the products I purchased and will not be shopping at this location in the future.
JC
James Cai
Jan 6, 2026
5.0
So good, my battery was dead and the gent checked the integrity and lo and behold my car lives again
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts in San Jose?
AutoZone Auto Parts in San Jose is open Monday to Friday from 7:30 AM to 9:00 PM, and on Saturday and Sunday from 7:30 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers in-store pickup as well as same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts San Jose?
You can find a variety of automotive products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
Which major automotive product brands are available at this AutoZone store?
This AutoZone location carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact the AutoZone Auto Parts store in San Jose?
You can reach AutoZone Auto Parts in San Jose at (408) 254-4865 or through their customer service email at customer.service@autozone.com.
Where is AutoZone Auto Parts located in San Jose?
AutoZone Auto Parts is located at 2690 Story Rd, San Jose, CA 95122, USA.
Are there dining options near AutoZone Auto Parts in San Jose?
Yes, nearby dining options include Santa Fe Taqueria, McDonald's, Taqueria Santa Fe, Tacos El Paisa, and Tacos Los 3 Reyes, perfect for a meal before or after your visit.
What automotive-related services are available near AutoZone Auto Parts?
Nearby automotive-related services include Pep Boys for tire and repair, Tire Time for tire dealer and oil change, Premium Car Stereo and Window Tint, and Capitol Touchless Auto Detail.
Is there a convenient gas station near this AutoZone location?
Yes, there is a Chevron gas station nearby which also offers automotive parts and accessories, convenient for fueling up and vehicle needs.
How can nearby places enhance my visit to AutoZone Auto Parts in San Jose?
Nearby places such as the UPS Access Point can help with shipping needs, while supermarkets like S and S Market and eateries like The Flavor Zone provide additional convenience during your visit.
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