Brand Certified
AutoZone Auto Parts
4.1(534 reviews)
Certified by AutoZone Auto Parts • Mar 01, 2026
Business Details
769 N 13th St, San Jose, CA
95112, United States
Certified by AutoZone Auto Parts • Mar 01, 2026
(408) 977-1628
Certified by AutoZone Auto Parts • Mar 01, 2026
https://www.autozone.com/locations/ca/san-jose/769-n-13th-st.html
Certified by AutoZone Auto Parts • Mar 01, 2026
About
Certified by AutoZone Auto Parts • Mar 01, 2026
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone San Jose #4096 in San Jose, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Jose, CA or call us at (408) 977-1628.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Certified by AutoZone Auto Parts • Mar 01, 2026
Hours
Certified by AutoZone Auto Parts • Mar 01, 2026
Reviews
4.1
534 reviews
5 stars
310
4 stars
107
3 stars
43
2 stars
13
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of unhelpful and rude staff, particularly from management.
Product Availability
Customers frequently noted issues with stock levels and availability of items, leading to frustration.
Helpful Staff
Despite negative experiences, some customers praised individual staff members for their helpfulness and knowledge.
Refund Policy Issues
Several reviews mentioned difficulties with returns and refunds, indicating a lack of clarity and consistency in the store's policies.
- WTWynand TredouxFeb 18, 20261.0Store refuses to refund a defective battery. Instead they want to exchange the exact same battery again so I can get stranded. No way am I putting the same model battery in my car after this one failed in less than 90 days. Unacceptable.
- WAWen ArthurDec 5, 20252.0Avoid this store. The store manager refused to return certain items (like chains), claiming it was against 'company policy,' even though there is no such exclusion listed on their website. I took the items to a different store location, and they confirmed they were totally refundable and processed the return smoothly. This manager is making up rules - go elsewhere.
- SSSalomon SantoyoDec 2, 20251.0Went in there with 5 employees being in the store, 2 hours before closing and not a single employee could go and change a battery that had a warranty, because “they were about to close “, unreal., and so unprofessional
- ACAaron CabazosOct 21, 20253.0Could not help me find the right light bulb.. Ended up going to O’reilly Auto parts and the helped me figure out the correct bulb.
- CNCynthia NavarroSep 29, 20251.0This is the most disappointing experience we've ever had. We had battery trouble and came to this location for a battery replacement. The employees refused to help us because "we needed to wait until 12pm". It was 8:30am and there weren't any other customers but they said they didn't have enough staff and they couldn't help us. There were 4 employees in the store. We explained we were from SoCal and has a long journey ahead of us and if there could be an exception made and they refused. The manager heard everything and didn't even speak or offer any further explanation directly to us. He just kept "putting stuff away" in the register next to the one we were standing in. We went to another location to receive this basic service we desperately needed. As customers who were not local this is unacceptable. How can we depend on this business to come through in these emergency situations? Based on other reviews we read after the fact, this location needs to train their staff further in customer service. They are not dependable or empathetic towards the people they're supposed to serve.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in San Jose?
AutoZone Auto Parts in San Jose is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
What automotive brands can I find at AutoZone Auto Parts in San Jose?
You can find brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance at AutoZone.
Does AutoZone in San Jose offer in-store pickup or delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services for your convenience.
What types of products are available at AutoZone Auto Parts in San Jose?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in San Jose?
You can reach AutoZone by calling (408) 977-1628 or emailing customer.service@autozone.com.
Where is AutoZone Auto Parts located in San Jose?
AutoZone is located at 769 N 13th St, San Jose, CA 95112, USA.
Are there any automotive repair services near AutoZone Auto Parts?
Yes, nearby automotive repair services include Gca Auto Glass, Sunshine Auto Service, De la Cruz Auto Glass, Kelvin Auto Repair, and Tunny Auto Service, which can complement your visit to AutoZone for parts and service needs.
Can I find dining options near AutoZone Auto Parts in San Jose?
Yes, nearby dining options include Mazasanjoseca (a seafood restaurant and diner), El Mazatleco Mexican & Seafood, El Caminito Taqueria, Birria Rojas (Mexican restaurant and food truck), and Whiz Burger (burger restaurant).
Are there any convenient services like ATMs or gas stations near AutoZone Auto Parts?
Nearby convenient services include Bitcoin Depot and Coin Time Bitcoin ATM for cash access, as well as Valero gas station for fueling needs.
Is it easy to find AutoZone Auto Parts in San Jose using public transportation or nearby landmarks?
While specific transit stations are not listed, AutoZone is in the San Jose #4096 area near several well-known points such as Launderlux laundromat and Metro by T-Mobile store, which can serve as landmarks to help you locate the store.
Brand Certified Facts from AutoZone Auto Parts
AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
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- Official website