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Many customers praised the friendly and helpful staff, highlighting efficient service during pick-up and drop-off.
Booking Experience
The booking process was generally described as easy and seamless, with several customers appreciating the quick check-in options.
Vehicle Quality
Most customers reported satisfaction with the cleanliness and condition of the vehicles, although some noted issues with specific cars.
Additional Charges
Several reviews mentioned unexpected extra charges and issues with insurance, leading to feelings of being misled or scammed.
Mixed Experiences
While many had positive experiences, there were notable complaints about rude service and unresolved issues, indicating inconsistency in service quality.
CC
Cecilia Chu-Juluri
1 day ago
5.0
The attendant at the car pick up was very helpful. He provided us with a very reasonable upgrade to our reservation for our family trip
DD
Danny
Feb 23, 2026
5.0
Great overall rental experience and outstanding customer service from Ernie when returning the rental to SJC airport!
DB
Debbie Bunch-Owens
Jan 27, 2026
5.0
The person I dealt with was very polite and patient. When we went up to get the car we were immediately taken to it. Every body was very nice and polite
SL
Shelly Lich
Jan 25, 2026
5.0
Easy booking, pick up, clean car, options to communicate via text if needed, easy drop off, friendly staff. Best car rental I've had in years. Will definitely be a returning customer.
KW
Kerwin Wijngaarde
Jan 22, 2026
1.0
Edit, after the response of alamo I contacted them and they will not give my money back. They still added a extra insurance without telling me. Look out for it, if they see an opening they will scam you.
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We were really happy with the car and everything untill they charged us 100 euros extra. We rented a car via sunnycars and alamo is their local partner. Sunnycars is always 100% insured. We asked for no insurance and apperently they added the line rideside plus. This is their insurance.
Tldr; They added extra cost of a service we didn't needed, didn't want and asked not to have. We feel scammed.
Alamo Rent A Car is located at 1659 Airport Blvd, Ste 5, San Jose, CA 95110, USA.
What are the operating hours of Alamo Rent A Car?
Alamo Rent A Car is open daily from 6:00 AM to 11:00 PM.
What payment methods does Alamo Rent A Car accept?
They accept cash, check, Discover, MasterCard, and Visa.
Can I book a rental car online with Alamo Rent A Car at San Jose Airport?
Yes, you can make reservations online via their website at https://www.alamo.com/en/car-rental-locations/us/ca/san-jose-california-mineta-international-airport-23v5.html.
Does Alamo Rent A Car offer discounts or special deals?
Yes, they offer last-minute specials which can be accessed through their promotions page online.
Is Alamo Rent A Car located near San Jose International Airport?
Yes, Alamo Rent A Car is located near San Jose International Airport, making it convenient for travelers arriving at or departing from the airport.
What other car rental agencies are near Alamo Rent A Car at San Jose Airport?
Nearby car rental agencies include Dollar Car Rental, Fox Rent A Car, Enterprise Exotic & Luxury Car Rental, Avis Car Rental, Budget Car Rental, Sixt Rent a Car, Firefly Car Rental, Hertz, Payless Car Rental, National Car Rental, and Thrifty Car Rental.
Are there convenient transportation options like shuttle services near Alamo Rent A Car?
Yes, the Monterey Airbus Shuttle Pick-up is located at Terminal B6 near Alamo Rent A Car, providing easy shuttle service for travelers.
Where can I find parking facilities close to Alamo Rent A Car at San Jose Airport?
Terminal B Short Term Parking and San Jose International Airport Terminal B Stop 5 are nearby parking options.
Are there any nearby places to grab a coffee before or after renting a car?
Yes, Starbucks and Dunkin' are nearby coffee shops where you can get coffee before or after visiting Alamo Rent A Car.
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