Valley Auto Salvage is a local family-owned business serving the Hemet and San Jacinto Valley for over 50 years. We are San Jacinto, CA's premier destination for affordable used car parts, vehicles, salvage, and metal recycling. Whether you're a DIY enthusiast building or refurbishing a vehicle or a professional mechanic seeking cost-effective solutions for your customers, we have what you need. Our extensive inventory includes a wide range of quality parts for domestic and foreign makes and models. To learn more about our services or to inquire about a specific part you're looking to track down, call us or visit our salvage yard today!
Many customers reported rude and unhelpful interactions with staff, leading to dissatisfaction.
Product Availability
Customers noted a lack of parts for specific vehicles and inconsistent inventory.
Pricing Issues
Several reviews mentioned overpriced parts and lowball offers for selling vehicles.
Helpful Staff
Despite negative experiences, some customers praised individual employees for their helpfulness and knowledge.
HL
Hugo Lopez
Dec 7, 2025
3.0
3 stars because they didn't have anything I needed for an American car. Plus nobody was at the front desk when I arrived. But they counter guy was polite And straight to the point.
TS
Timothy Schmit
Aug 15, 2025
1.0
I called on Friday the 8th. The person i talked to took my number and said when the boss came in he would have him call me about my car. I never heard anything from them. Customer Service is not very good at this place.
CD
Cali DabQueen
Aug 11, 2025
1.0
Honestly, I would avoid this terrible junkyard at all cost. I’ve tried multiple times to give them an opportunity in multiple different situations As a mobile mechanic, who does a lot of business with junkyards in the area, and every time I come in there, there’s a problem wrong part, rude customer service, sitting there for half an hour without even being acknowledged, Asked to come Come back because they’re busy with nobody in the lobby. Refusal to fix their mistakes there guys say things that they don’t mean. Done trying to give them my business I’d rather drive an hour away, then have my time wasted here again. Especially after talking to the owner and seeing how disrespectful and rude and Little he cares about his customers.
GT
Gilbert Trevino
Aug 8, 2025
1.0
It's August 8th 2025 and I called. And there's this guy that has a problem with me asking questions about if they accept motors. And he told me geez cause he's talking impediment.
He got mad because I didn't understand him.. He needs to learn social skills and have patience.
KK
kevin
Aug 8, 2025
1.0
Low-vibrational customer service may be trending. That doesn't mean it's cool/ a win-win situation. Perhaps it's time to change the perception of what is possible? The flip side of the weak willed aspect of human nature. Taking accountability for ones actions doesn't imply guilt rather it displays integrity. If you sell a damaged battery with hole in side and customer's clothes become damaged from leaking acid then cover the bill or deduct it from cost of battery. Instead of claiming upon customer returning battery that you didn't know about the hole or of hearing customer voice concern over the issue.