Skip the counter when you rent a car with National in San Francisco. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in San Francisco today!
Worst experience ever at a National car agency - and highly recommend travellers to get their rentals from SFO airport if they can. We rented 2 rentals from this location on our trip (we were staying at fisherman’s wharf). Both were 1 day rentals. The first day, we waited 40 minutes as emerald club members, when normally the wait is 5 minutes or less. They only had one person working the desk when there were about 10 people waiting. This location apparently doesn’t have a line for emerald club and 40 minutes later, another rep finally decided to come and work. It took him about 20 minutes to get us through, so an hour at the end of it, and we were finally on our way to get the car in the garage. Needless to say, we were late for our morning meeting. The second day, we had a booking done the same way through the app, and it was a problem that the rental had my credit card on file even though my husband and I were both driving the vehicle. I’m actually confused myself what the problem was - but anyways the rep at the desk supposedly called for a manager who never came in the 20 minutes that we waited and in that time, I just made a new reservation on the app with my husband’s credit card and told the rep that there should be no issues now. Finally after 40 minutes of bullshit, we were given our car. I was told it was to prevent fraud - it isn’t fraud if the credit card and myself, who owns the credit card, are both present.
The rep at SFO airport (where we were returning the car) asked us how our experience was and I gave him a brief version of all this and he waived off our charges for today. He also let us know we were getting billed for our miles even though we were literally going from fisherman’s wharf to the airport and that is covered under our company. So not sure what that was about, but he took care of that too. Rent from SFO airport. It’s nice to see we were valued somewhere.
I will say the cars at this location were clean and well maintained from the looks of it. Low kms and good variety etc. The service is trash - we come to California often, I will rather pay an extra day and rent from the airport than deal with this location again.
PW
Phil White
Oct 1, 2025
5.0
Amazing rental at this location which is conveniently located near the Cruise Port Pier #27. If you rent from this location, please see Mr. Chen, he will take great care of you!
RD
R A D'Alois
Sep 17, 2025
5.0
We really appreciated the great Customerservice and the clean and well cared for a car that we rented from National in San Francisco. We went with them this trip because we had a great experience during the summer in Portland, Oregon, and a similar great experience here. I hadn’t rented from national in a while, but now I will do so again as their cars are the best and the Customerservice is wonderful
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in San Francisco?
National Car Rental is located at 350 Beach St, San Francisco, CA 94133, USA.
What are the operating hours of National Car Rental in San Francisco?
National Car Rental is open Monday to Friday from 7:30 AM to 5:00 PM, and on Saturday and Sunday from 7:30 AM to 3:00 PM.
What types of car rentals does National Car Rental in San Francisco offer?
They offer a variety of car rentals including economy cars, luxury cars, and rental cars for business or leisure travel.
How can I skip the counter when renting a car at National Car Rental in San Francisco?
You can skip the counter by using the National app's Emerald Club feature, allowing you to choose any car in the aisle and manage your rental digitally.
What payment options does National Car Rental accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Does National Car Rental in San Francisco offer any special discounts or offers?
Yes, check out their special offers available through the National Car Rental website linked on their profile.
Is National Car Rental in San Francisco open on weekends?
Yes, National Car Rental is open on Saturdays and Sundays from 7:30 AM to 3:00 PM.
Are there other car rental agencies near National Car Rental at 350 Beach St?
Yes, nearby car rental agencies include Alamo Rent A Car and Enterprise Rent-A-Car, providing additional rental options close by.
What transportation options are available near National Car Rental for getting around San Francisco?
The Beach and Mason station is nearby, offering convenient train access to help you navigate the city before or after your rental.
What nearby attractions can I visit when renting a car from National Car Rental in San Francisco?
Nearby attractions include the San Francisco - Wax Museum, Madame Tussauds San Francisco, Ghirardelli Chocolate Store, and The Escape Game for entertainment during your visit.
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