Enterprise Rent-A-Car

4.1
246 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Francisco, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fisherman's Wharf location today.

Location

Enterprise Rent-A-Car
350 Beach St, San Francisco, CA
94133, United States

Hours

Reviews

4.1
246 reviews
5 stars
152
4 stars
41
3 stars
10
2 stars
5
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some customers praised the friendly and helpful service, others reported rude and unprofessional behavior from certain employees.

Reservation Issues

Numerous customers experienced problems with reservations, including cancellations and unavailability of booked vehicles, leading to significant frustration.

Efficiency

While some reviews highlighted efficient service and quick processes, many customers reported long wait times and understaffing, particularly during busy periods.

Location Convenience

The location near Fisherman's Wharf is frequently mentioned as convenient, but the overall experience varies greatly depending on staff interactions.
  • DK
    David Kinsel
    Dec 23, 2025
    5.0
    I rented a SUV here with Calvin Chen, thank you so much for being flexible and helping me with my trip. Highly recommend this location and this team. Thank you Calvin and enterprise 👍
  • MA
    Masoud Arab
    Dec 15, 2025
    5.0
    Great experience.
  • IL
    Ivan L.
    Dec 8, 2025
    1.0
    Had a terrible experience trying to rent with the Fisherman's Wharf branch. The Enterprise Rent-a-car representative was incredibly unhelpful and we ended up having to cancel our reservation. Not likely to return to Enterprise Rent-a-car again.
  • ML
    Michael Lennox
    Nov 28, 2025
    1.0
    Showed up for my reservation at 7:30am: NO CAR AVAILABLE!! What is the point of having me reserve a car and sending me a confirmation email if there is no car available!! What a glorious waste of time and a complete embarrassment. Would rate 0 stars if possible. Employee who I spoke to offered no reasonable explanation whatsoever and admitted to me that this is a horrible place to rent a car from. COMPLETE EMBARRASSMENT AND WASTE OF TIME.
  • HK
    Hanna Kanabiajeuskaja
    Nov 8, 2025
    5.0
    Wonderful service, great prices and cars in a perfect condition.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in San Francisco?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.

Where is the Enterprise Rent-A-Car location in San Francisco?

The Enterprise Rent-A-Car office is located at 350 Beach St, San Francisco, CA 94133.