Enterprise Rent-A-Car

4.4
160 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Francisco, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bayview location today.

Location

Enterprise Rent-A-Car
45 Charter Oak Ave, San Francisco, CA
94124, United States

Hours

Reviews

4.4
160 reviews
5 stars
117
4 stars
16
3 stars
10
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received high praise for their friendliness, professionalism, and willingness to go above and beyond for customers.

Vehicle Availability

Several customers expressed frustration over limited vehicle availability and issues with reservations not being honored.

Efficiency

Many reviews highlighted the quick and efficient service, with customers appreciating the fast check-in and check-out processes.

Cleanliness

Customers noted that the vehicles were generally clean and well-maintained.

Pricing

The location was frequently mentioned for its competitive pricing, making it a preferred choice for many customers.
  • JG
    Joseph Gonzales
    Dec 17, 2025
    5.0
    This location is spot on for treating you well. This is the location in San Francisco off of Industrial. I highly recommend you visit. And talk to Payton.
  • TR
    Timothy Renner
    Dec 2, 2025
    5.0
    Bayview location is a hidden gem. Focus seems to be on industrial customers, so pretty much a functional no-nonsense experience.
  • RW
    Ryan Watters
    Nov 27, 2025
    5.0
    From the time I walked in the door till the moment I returned the rental, I was served with outstanding customer service and professionalism. That is just not seen nowadays anywhere else. Payton made sure that I was taken care of from step one and continued to follow up with me periodically to make sure that my rental was satisfactory and there was nothing else needed. Without a doubt, I will be choosing this rental car location/ agency in the future and recommending their services, family and friends.
  • SS
    Sebastian Sopko
    Oct 2, 2025
    1.0
    I would not recommend this car rental company for anyone without a credit card. Over the phone, I was told three times that it was 100% possible to rent a car using only a debit card, so I went ahead and booked hotels and motels for my four-week road trip. In reality, when I arrived at the branch to pick up the car, I was told they couldn’t rent it without a credit card. This completely ruined my carefully planned trip. Luckily, another rental company (Sixt) had no problem renting a car with a debit card, but this experience was extremely frustrating and disappointing.
  • JK
    Jeff Kaliss
    Oct 1, 2025
    5.0
    Enterprise was accommodating, courteous, and clear in their provision of a rental during the repair of my own vehicle.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in San Francisco?

You can rent a wide range of vehicles including cars, vans, luxury cars, and more at Enterprise Rent-A-Car in San Francisco.

What are the rental location's hours of operation?

Enterprise Rent-A-Car in San Francisco is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.