Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Van Ness Ave in San Francisco, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Francisco, CA or call us at (415) 550-8630.
Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude and unprofessional behavior.
Staff Knowledge
Several customers noted that while some employees are knowledgeable and helpful, others lack the necessary expertise and training.
Store Conditions
Customers expressed concerns about the store's cleanliness and organization, as well as issues with parking and accessibility.
Product Availability
Many customers appreciated the availability of parts and products, although some experienced issues with incorrect stock information.
MA
Mujiburrahman Afzali
5 days ago
1.0
I visited the AutoZone on C Chavez St in San Francisco on January 1st because I urgently needed help replacing my car battery. Unfortunately, the service I received was extremely disappointing and unprofessional.
When I asked the cashiers for help, they told me they don’t help with battery replacement. I then asked if I could borrow the tools so I could do it myself, and they said they don’t lend tools either. Since I was stuck, I asked them at least to tell me which tools I should buy to replace the battery. One young employee, who looked around 18 years old, said he didn’t know. He then asked another employee, who seemed annoyed and uninterested, and that person casually said, “Maybe 8, 9, 10, 11, 12, or 13 — one of them should work,” and walked away.
It felt like they were mocking me instead of trying to help.
This was especially upsetting because it was raining very hard, it was dark, and I was already in a stressful situation needing to fix my car. Instead of getting support from a store that’s supposed to help drivers, I felt ignored, disrespected, and unwelcome. I had to leave and go somewhere else to spend my money.
What hurt the most was not just the lack of help, but the attitude. I was polite, respectful, and patient — yet I was treated like my questions were a burden. That is not what customer service should look like.
I don’t understand why AutoZone would hire employees who show no interest in helping customers. This location seriously needs better training in basic customer service and respect.
I will think twice before ever coming back here, and I hope management takes this kind of behavior seriously
JC
Jesus Chipres
Dec 17, 2025
5.0
First time at this Autozone and i had a really good experience, Oscar was more than helpful and took initiative to help me switch out my wiper blades. Very professional and courteous.
JH
jd Hernandez
Dec 9, 2025
5.0
Un excelente servicio
AE
Angel Esteban
Dec 3, 2025
5.0
Siempre encuentro lo que busco,, atención al cliente muy buena,
BC
Billy Carpio
Nov 12, 2025
3.0
The guys their always say used oil recycling tank is always full. Even if they don't put a sign on at the door like some other autozones. Very rude customer service
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer in-store pickup and same day delivery?
Yes, AutoZone provides both in-store pickup and same day delivery services.
What types of products can I find at AutoZone Auto Parts in San Francisco?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I contact AutoZone Auto Parts by email?
Yes, you can reach them at customer.service@autozone.com.
Where is AutoZone Auto Parts located in San Francisco?
It is located at 1575 S Van Ness Ave, San Francisco, CA 94110.
What brands are available at AutoZone Auto Parts on S Van Ness Ave?
Some of the brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any nearby automotive repair shops near AutoZone Auto Parts?
Yes, nearby you can find John’s British Car Specialist, Johns Jaguar Service, Pepe’s Auto Repair, Santiago smog, and B&W Service Center.
What gas stations are located near AutoZone Auto Parts for refueling convenience?
You can find Speedway Express and Exxon & Mobil Stations close by for your fueling needs.
Are there any dining options near AutoZone Auto Parts on S Van Ness Ave?
Nearby restaurants include Tacos El Patron and 써브웨이, a Korean sandwich shop.
How can I use nearby landmarks or services when visiting AutoZone Auto Parts?
You can plan your visit around nearby landmarks and services like Casa Adelante, a historical building, or coordinate with local locksmith stores such as San Francisco Locksmith Store for home security needs.