Business Details
About
Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at San Francisco Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in CA and abroad at over 1,000+ airport locations.
Location
Hours
Reviews
3.7
524 reviews
5 stars
258
4 stars
96
3 stars
45
2 stars
23
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly at the Union Square location, while others reported poor service and long wait times.
Vehicle Availability
Numerous reviews highlighted issues with vehicle availability, including customers being given lower-class vehicles than reserved or having to wait excessively for their booked cars.
Rental Process
While some customers experienced a smooth rental process, others faced significant delays and disorganization during pick-up, leading to frustration.
Roadside Assistance
Several customers reported inadequate roadside assistance during vehicle breakdowns, leading to negative experiences and safety concerns.
Overall Experience
Feedback was mixed, with some customers expressing satisfaction with their rentals while others had severe complaints about service and vehicle issues.
- GDGabriele DondoJan 7, 20265.0La macchina che avevo prenotato non era disponibile ma il ragazzo bianco con gli occhiali, penso sia il direttore della filiale di è subito messo a lavoro e mi ha trovato un auto di livello superiore rispetto a quella da me richiesta allo stesso prezzo.
- HHHlkyJan 7, 20262.0They allow advance car bookings but had no vehicle available when I arrived at the branch. I had to wait, which disrupted my other plans.
- DPDavid PDec 14, 20255.0Had problems with the car the girl agent and the manager tried hard to accommodate me with a replacement and their customer services is too notch
- JSJim ScaggsDec 10, 20255.0The Union Square rental office had the most helpful and friendly staff I’ve ever worked with. Our whole experience there went smoother than I could have asked for. I highly recommend renting a car from Alamo at this particular site.
- AMAlexandros MarantelosDec 8, 20255.0Incredible customer service from the O'Farell Street San Francisco team. I had my driver's test exam on the day and needed a car. It was 8am in the morning and they all got out of their way to make sure I had the right car, documents, and gas ready to go and ace it. And I actually passed! It really made all the difference and the team members, namely Mellet (star of the show), Garcia, Brandon, and Maddy were fantastic! Protect them at all costs!
Frequently Asked Questions About Alamo Rent A Car
Where is Alamo Rent A Car located in San Francisco?
Alamo Rent A Car is located at 340 O Farrell St, San Francisco, CA 94102, USA.
What are the operating hours of Alamo Rent A Car?
Alamo Rent A Car is open Monday to Friday from 7:00 AM to 6:00 PM, and on Saturday and Sunday from 7:00 AM to 5:00 PM.
What types of car rental services does Alamo Rent A Car offer?
They offer car rental services including economy car rental, vacation car rental, and airport pick up services.
How can I make a reservation with Alamo Rent A Car?
You can make a reservation by visiting their website at https://www.alamo.com/en/car-rental-locations/us/ca/san-francisco-union-square-23vg.html.
What payment options are accepted at Alamo Rent A Car?
Alamo Rent A Car accepts payment by cash, check, Discover, Mastercard, and Visa.
Does Alamo Rent A Car offer any discounts or special deals?
Yes, Alamo offers last-minute specials and discounts, which can be accessed through their online deals page.
Is Alamo Rent A Car accessible for travelers at the San Francisco Airport?
Yes, Alamo Rent A Car provides airport pick-up services and has over 1,000+ airport locations including San Francisco Airport.
What nearby car rental options are available around Alamo Rent A Car?
Nearby car rental agencies include Enterprise Rent-A-Car, National Car Rental, Hertz, Dollar Car Rental, and Thrifty Car Rental, providing customers with a range of choices.
What are some nearby dining options customers can visit before or after using Alamo Rent A Car?
Customers can enjoy nearby eateries such as House Of Bagel, The Halal Guys, Oma Sushi, Black Sugar (a bubble tea cafe), and Poached for breakfast or lunch options.
Are there any notable nearby attractions around Alamo Rent A Car for visitors in the area?
Yes, visitors can explore nearby theaters like the Geary Theater, Curran Theatre, and 'Tales of the City: A New Musical'. They can also visit Hilton San Francisco Union Square hotel or enjoy a coffee at Starbucks nearby.