Valvoline Instant Oil Change

Reviews

• CG

  Christa Gibson

  1 day ago
  5.0
  I had a great experience at Valvoline and was impressed with the prices! I was definitely expecting to pay more than I did. The employees all work together as they service your car and I spoke to about 5 different employees throughout the whole process and they were all so kind and really made the experience seamless. I hardly leave reviews but this one deserves it! You should definitely come here for your oil change & other services!
• AR

  Angel Robles

  5 days ago
  5.0
  I’ve been changing my oil here for a while and they always provide amazing service! The staff is very friendly and know what they are doing! Allie was fantastic, she helped answer all my questions and helped me with a transmission fluid change as well as other things my car needed! Definitely recommend for anyone looking for fast, quality services on their car.
• JO

  james omaña

  Apr 14, 2026
  5.0
  Upon arrival both lanes were busy so I pulled into the closes one to me. Another car pulled into the lane next to me, their side finished first and instead of servicing the car that got there after me, they had us switch so I could be serviced first. This felt like a huge sign of respect for my time. Aly and the team were so respectful and speedy! I never felt pressured to purchase anything extra, and they always made sure to keep clear communication with me. 10/10 I will be coming back to this location.
• EJ

  Elva Jimenez

  Apr 14, 2026
  5.0
  Excellent Service, Fast en eficiente. Details on Service was very clear. I appreciate that. Y lo mejor que hablan español Carlos fui amable al explicarme las necesidades de mi auto sin presión y eso se agradece y Juan Trabajo en la parte de abajo del carro, rápido y eficiente. Muchas gracias por sus servicios. 100% recommended.
• AC

  Angel Calderon

  Mar 18, 2026
  1.0
  TERRIBLE DO NOT GET GO HERE! Recently moved to the area and took my truck in for a routine oil change. I have taken my vehicles to Valvoline for the last 7 years and never had a problem. After the first visit at this location I noticed oil on the street in-front of my home. Upon further inspection I determined that the oil filter had not been tightened down properly and was leaking. I gave this location the benefit of the doubt and went back to have it taken care of. They did. On my next oil change I made the manager on duty aware of the previous hiccup and asked him to make sure that everything was tightened down. Unfortunately he did not… I woke up the next day and found an approximate 2x3 puddle of oil underneath my truck. Once again I determined the oil filter was not tightened down… frustrated I filled a claim. Valvoline sent out another manager. Although this lady was polite she came to my home unprepared. This employee took the oil filter off my truck without any sort of catch can/container to catch the oil and caused MORE oil to pour onto my street. She then proceeded to put another filter on. This employee was on her own and was unable to reach the hood of my truck, she could not even reach the dipstick. I had to provide this employee with my step-stool (truck is stock height). Despite my truck having lost about a quart of oil, she advised my truck needed no additional oil and could be driven. The company sent out a cleaning company but were unable to get the oil stain out. As of recently oil has begun to once again leak from the oil filter. I have checked thoroughly and it is the only place the leak is coming from. Valvoline threw their hands up and told me to “go to a mechanic”. My truck is less than 5 years old and never once had an issue until I took it here… I am waiting for a call back from a District Manager “Rhomel”. RESPONSE TO “LYNN” If you consider leaving me with a permanent oil stain(s) “RESOLVED” then something is wrong… they were 100% unable to remove the oil stains all because of the incompetence and inattention to detail of the employees at Mission Gorge Road location. Stand by Lynn, I’ll upload additional pictures of the “RESOLVED” work in a bit… terrible business practices… once again DO NOT GO TO VALVOLINE.

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