Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in San Diego.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
12120 Carmel Mountain Rd., San Diego, CA
92128, United States
Hours
Reviews
4.1
281 reviews
5 stars
195
4 stars
25
3 stars
11
2 stars
6
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers generally praised the staff for being friendly, efficient, and knowledgeable, although some reported issues with service quality and mistakes during vehicle servicing.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, particularly feeling overcharged for services like air filter installation.
Customer Experience
While many customers had positive experiences with attentive service, there were notable complaints about long wait times and poor handling of customer issues.
Trust Issues
Multiple customers expressed concerns about the reliability of services, citing instances of improper vehicle maintenance and lack of accountability for damages.
- SMSue Ellen Miller6 days ago3.0Quick and polite service. But really Valvoline... you charge $59.99 to install a $16 air filter. Your guy had the old one popped out and the new put in in less than 2 minutes. I think that's a gross overcharged. Will look for a new oil change venue.
- ACAdrian CruzDec 27, 20255.0As always, the staff are very attentive and jump right into the work which isn't unnoticed. My car was the only one being serviced, and yet everyone was quick to jump in to help. Thomas was especially helpful and very nice. You really get a sense that they enjoy what they do.
- THThai HuynhDec 20, 20253.0Service is terrible when it's crowded. I was waiting in one lane for 30 minutes, but the let three cars that got there after me to go before me in the other lanes. I said something to the manger and he made one of the other cars move out so I could get in. He say he would make up for having me wait by giving me a 20% off coupon which I already had. Service was bad on this day which is unfortunate because I come here often
- MSMaria SchreiberNov 22, 20255.0Every one always. Kind and extremely helpful
- EREvan RoseNov 20, 20255.0Tucker is a champion of customer service. That dude will go places.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicles can Valvoline Instant Oil Change service at the Carmel Mountain location?
Valvoline Instant Oil Change provides preventive vehicle maintenance services for all types of vehicles in San Diego.
How quickly can I get an oil change at Valvoline Instant Oil Change?
They offer 15-minute, stay-in-your-car oil changes, making the process quick and convenient.
Do I need an appointment to get my vehicle serviced at this location?
No, appointments are not required at Valvoline Instant Oil Change Carmel Mountain.
What are the operating hours for Valvoline Instant Oil Change on weekdays?
The store is open Monday through Friday from 7:30 AM to 7:30 PM.
Is Valvoline Instant Oil Change Carmel Mountain open on weekends?
Yes, they are open Saturdays from 7:30 AM to 6:00 PM, and Sundays from 8:00 AM to 5:00 PM.
Where is Valvoline Instant Oil Change located?
The address is 12120 Carmel Mountain Rd., San Diego, CA 92128.
What payment methods are accepted at this Valvoline location?
They accept debit cards, credit cards, and mobile NFC payments.
Are there any gas stations nearby if I need fuel after my vehicle maintenance?
Yes, nearby gas stations include Shell and 7-Eleven, both offering fuel, convenience stores, and car wash services at Shell.
Can I grab something to eat or drink near Valvoline Instant Oil Change?
Absolutely! Nearby dining options include Panera Bread, Islands Restaurant Carmel Mountain, The Habit Burger Grill, Rubio's, and Little Caesars Pizza for various cuisines and quick meals.
Are there any retail or home improvement stores near Valvoline Instant Oil Change?
Yes, The Home Depot and Sears are close by for home improvement, hardware, and retail shopping needs.