Location.com logo
Brand Certified

Valvoline Instant Oil Change

4.1
(290 reviews)

Business Details

12120 Carmel Mountain Rd., San Diego, CA
92128, United States
(858) 451-1110
https://store.vioc.com/ca/san-diego/12120-carmel-mountain-rd

About

Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in San Diego.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
12120 Carmel Mountain Rd., San Diego, CA
92128, United States

Hours

Reviews

4.1
290 reviews
5 stars
199
4 stars
25
3 stars
12
2 stars
6
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing excellent, quick, and friendly service, while others faced issues such as improper installations and poor management.

Trustworthiness

Several reviews highlighted concerns about the trustworthiness of the service, with customers reporting issues like being overcharged, receiving unnecessary services, and not being compensated for damages.

Staff Attitude

The staff received mixed feedback; while many were praised for being friendly and helpful, some customers reported rude or unprofessional behavior.

Efficiency

While many customers appreciated the quick service, others experienced long wait times and poor management during busy periods.
  • LF
    Landon Fisher
    6 days ago
    5.0
    Christian, Eric, and Abraham were all fantastic, low pressure, professional, and kind!
  • SS
    SD555
    Feb 22, 2026
    3.0
    Great friendly service. However, the prices have reached a point. I'll never go there again. It seems like they've raised their prices. 25%, just since 3 or 4 months ago. Now, it's worthwhile for me just to do the service myself, which is take me.Probably an hour, but i'm not going to pay this much money for an oil change ever again
  • YS
    Yuriy Sountsov
    Feb 17, 2026
    1.0
    While I understand the physical risk of the holes and entering the facility, there is no signage to indicate that an attendant is required to assist in entering the facility in order to avoid the risk of the holes. It is therefore rude to tell me it is my problem that someone was not there to guide me in when I did it myself without issue
  • BR
    Brianne Russel
    Feb 7, 2026
    1.0
    Untrustworthy, and do not practice due diligence with their customers or accounts. I was invoiced last night for service that did not take place with me. They scan vehicles vin's but DO NOT CONFIRM if the person in front of them is the person listed in the account. They also don't check debit or credit card names because as the person they thought they were servicing, my name was not on that debit card.....because it wasn't me. I'm headed to the bank to make sure they didn't change an old card of mine. Totally unacceptable business practices and laziness on their part.
  • RR
    Rafael Robles
    Feb 6, 2026
    1.0
    Went to this location a few months back, they tightened the oil drain plug so hard not even a breaking bar could get it off. Had to replace the engine oil pan after the drain plug head broke from trying to get it off due to how tight it was. Same thing for the oil filter, it was tightened so hard we used a breaking bar to slowly get it off, thankfully that wasn’t damaged. Been to Valvoline a few times to save some time but honestly never again. Honestly this made me really upset but I’m glad I didn’t get any other services with them because I was about ready to let them do my differential fluid as well. I get it, the younger people working on the cars have to learn but proper training on simple procedures such as torque specs should be harped on. It can save time, money, and keep customers. The premium price for the 15 minute service does not equate to the quality of service performed on my truck.

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicles can Valvoline Instant Oil Change service at the Carmel Mountain location?

Valvoline Instant Oil Change provides preventive vehicle maintenance services for all types of vehicles in San Diego.

How quickly can I get an oil change at Valvoline Instant Oil Change?

They offer 15-minute, stay-in-your-car oil changes, making the process quick and convenient.

Brand Certified Facts from Valvoline Instant Oil Change

Valvoline Instant Oil Change partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: