Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to explain issues and provide thorough service.
Honesty and Integrity
Many reviews emphasized the business's commitment to honesty, fair pricing, and transparency in repairs, with several customers noting they felt no pressure for upsells.
Efficiency and Quality
The shop received positive feedback for quick turnaround times and high-quality work, with many customers expressing satisfaction with the repairs done.
Trustworthiness
Numerous customers expressed their trust in the shop, stating they would return for future services and recommending it to others.
JS
Jim Stone
Nov 24, 2025
5.0
Made an appointment. Work was done promptly and as requested. No hard upsell or hidden extras. Completely satisfied. Highly recommend.
CK
Cindy Kowalk
Nov 11, 2025
5.0
Japanese Autocare recently replaced our alternator with quality work and a quick turnaround. I can't say enough good things about the great people who work there.
MR
Melinda Ramundo
Oct 25, 2025
5.0
Respectful, Friendly and thorough! I will be going back!
KD
Karen Donohue
Oct 20, 2025
5.0
Took my 4Runner in and that was a great decision. If you have a Japanese vehicle, Take It Here for service! This place is The Best!! Sam, the owner, is WONDERFUL, as is his team!! Excellent service!! Honest!! Integrity!! What I paid was LESS THAN the quote! Installed a new alternator and battery and replaced air filters, changed the oil, and cleaned up the engine. Truly went above and beyond any expectations I had. Explained everything in meticulous detail and generously answered all my questions. Got the job done quickly and perfectly. Even drove me home and picked me up! I'm a very happy customer! PS Ask to see Sam's pics of his woodworking and art. Gorgeous.
GS
Greg Souza
Oct 8, 2025
5.0
They are the most honorable car repair service. They took the time to investigate the real issue, a computer malfunction, and were able to eliminate the need for a costly transmission replacement. I will always make them my go-to repair facility. Thank you Japanese Autocare.
Frequently Asked Questions About Japanese Autocare
How often should I get my oil changed?
Every 3,000 to 7,500 miles, depending on your car and oil type. Bring your vehicle in today for specifics!
Why is my check engine light on?
It could indicate various issues. A diagnostic scan is needed to pinpoint the cause.
How can I improve my car’s fuel efficiency?
Maintain your car (e.g., change air filters, inflate tires) and adopt efficient driving habits.
Do you provide free estimates?
Yes. We provide free on-site estimates.
How often should I get my oil changed at Japanese Autocare?
It is recommended to get your oil changed every 3,000 to 7,500 miles, depending on your car and oil type. Bring your vehicle in for specifics.
What should I do if my check engine light is on?
The check engine light can indicate various issues. A diagnostic scan at Japanese Autocare is needed to identify the exact cause.
How can I improve my car’s fuel efficiency?
Maintain your car regularly by changing air filters, inflating tires properly, and adopting efficient driving habits.
Does Japanese Autocare provide free estimates for services?
Yes, we provide free on-site estimates for all our automotive services.
What brands does Japanese Autocare specialize in?
We specialize in servicing Japanese vehicle brands including Lexus, Honda, Mazda, Toyota, Mitsubishi, Subaru, Nissan, Infinity, Acura, and Scion.
What are the operating hours of Japanese Autocare?
We are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving and Christmas.
What payment methods are accepted at Japanese Autocare?
We accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Japanese Autocare located?
Our shop is located at 11649 Iberia Pl, San Diego, CA 92128, USA.
Are there any automotive repair options near Japanese Autocare?
Yes, nearby automotive repair options include R B Tire & Brake, RB Automotive, and Secor's Automotive, which can be convenient alternatives or complementary services.
What nearby amenities can I visit while waiting for my car service?
You can visit nearby places like Movement for Tomorrow gym for a workout, or enjoy a meal at Borrelli's or Pauly's Pizza, both popular pizza restaurants nearby.
Is there a nearby car rental service if I need a vehicle during repairs?
Yes, Enterprise Rent-A-Car is nearby, offering car and truck rentals for your convenience while your vehicle is being serviced.