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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(253 reviews)

Business Details

6620 Mira Mesa Boulevard, San Diego, CA
92121, United States
(858) 404-0700

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Diego, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mira Mesa location today.

Location

Enterprise Rent-A-Car
6620 Mira Mesa Boulevard, San Diego, CA
92121, United States

Hours

Reviews

3.9
253 reviews
5 stars
147
4 stars
40
3 stars
11
2 stars
11
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism and friendliness of the staff, highlighting specific employees for their exceptional service.

Reservation Issues

Several reviews mentioned problems with vehicle availability and issues with reservations, leading to frustration among customers.

Mixed Experiences

While some customers had positive experiences with quick service and clean cars, others reported long wait times and poor vehicle conditions.

Communication Problems

Customers expressed dissatisfaction with the lack of communication regarding vehicle availability and charges, leading to confusion and frustration.
  • SC
    Sarah Connolly
    3 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • VC
    Vin Chiu
    Feb 22, 2026
    3.0
    I asked Enterprise Mira Mesa for a hybrid car two weeks prior to my reservation date. But on the day of reservation, the branch at Mira Mesa did not have a hydrid ready for me, so instead I had to be driven to another branch in Poway 25 minutes away to get a hybrid in pouring rain. It wasn't a pleasant experience. Rental return went smoother. I just had to drop off the car at Caliber Collision.
  • FC
    Fran Chadwick
    Jan 29, 2026
    5.0
    Very, very professional in dealing with a problem with insurance…friendly, follow-up calls. We have never had such service from a rental car company in the past!
  • DW
    Donna Gentz Wallis
    Jan 7, 2026
    2.0
    The Enterprise Rent A Car site in Ramona had problems over the 2025 Holidays. I had an 8 am appt. Rep from another site had to travel to Ramona to help the waiting customers. We finally got our vehicle around 10:30 am. Britney did the best she could despite difficult customers prior to taking care of me. I had to follow up w/her a couple of times because my downloaded voucher/receipt showed a different location for pick up/drop off. I also followed up w/Enterprise several days after I dropped off the vehicle because I wanted a final receipt emailed to me. That was last week and I'm still waiting. I have to call again today to ask again. Not happy with Enterprise.
  • BR
    Barbara R
    Jan 3, 2026
    5.0
    Employees and customer service is the best. Car was also exactly as I reserved.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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