Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Diego, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Normal Heights location today.
Location
Hours
Reviews
3.9
395 reviews
5 stars
232
4 stars
46
3 stars
26
2 stars
28
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised friendly and helpful staff, several reviews highlighted rude behavior from specific employees, particularly Mia.
Vehicle Condition
Several customers reported issues with the cleanliness and maintenance of rental vehicles, including dirty interiors and mechanical problems.
Reservation Issues
Numerous complaints were made regarding reservations not being honored, leading to frustration and wasted time for customers.
Staff Efficiency
While some reviews praised quick service, others noted long wait times and disorganization among staff, particularly during busy periods.
- RVRicardo VargasJan 2, 20264.0Great customer service
- AHA. H.Dec 31, 20251.0My experience at this Enterprise location was disappointing due to the behavior of a front desk employee named Mia. She was rude, dismissive, and unwilling to assist with coordinating a rental. Customer service is critical in this business, and her conduct reflects poorly on the company. Management should address this before it impacts customer trust and revenue.
- DKDrew KroftDec 10, 20255.0I visited to check out vehicle options before making my reservation. The manager (Nick?) was super helpful - showing me what they had in inventory by category and within those categories. I appreciate his time, insight, and recommendations.
- LMLuis MendozaDec 4, 20255.0Very good service. Personally, every time I rent a car, I always go with you.
- JBJeff BarretteDec 1, 20255.0Big shout out tonight to the lady handling 29 customers while not being able to rely on her 2 other co workers. She the MVP
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in San Diego?
Enterprise Rent-A-Car is located at 3851 El Cajon Blvd, San Diego, CA 92105.
What are the operating hours of Enterprise Rent-A-Car in Normal Heights?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sunday.
What types of vehicles can I rent at Enterprise Rent-A-Car in Normal Heights?
You can rent a wide range of vehicles including standard cars, vans, luxury cars, and trucks.
Does Enterprise Rent-A-Car offer any special deals?
Yes, Enterprise offers great weekend rates which you can book online through their deals page.
What payment methods are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I reserve a rental car online for the Normal Heights location?
Yes, reservations can be made online at Enterprise's dedicated Normal Heights location reservation page.
Is Enterprise Rent-A-Car accessible for active military members?
Yes, Enterprise offers discounts for active military personnel.
Which nearby gas stations can I visit when renting a car from Enterprise in Normal Heights?
Nearby gas stations include United Oil, Apro, Rocket, 76, and Limited Oil, convenient for refueling your rental vehicle.
Are there any nearby restaurants close to Enterprise Rent-A-Car in San Diego?
Yes, you can find nearby dining options such as Asmara Cafe and El Nuevo Puerto Nuevo Mexican & Seafood Restaurant.
What nearby services could I use before or after picking up my rental car at Enterprise?
Nearby services include Diamond Nail Salon and Spa for beauty treatments, Nerd Repair Center for computer repairs, and Furry Friends for pet grooming.