AutoZone Auto Parts

4.3
573 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone San Diego #2808 in San Diego, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Diego, CA or call us at (619) 575-7337.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1344 Palm Ave, San Diego, CA
92154, United States

Hours

Reviews

4.3
573 reviews
5 stars
370
4 stars
112
3 stars
37
2 stars
15
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some employees like Itzael and Miriam received high praise for their helpfulness, others, particularly a manager named Miguel, were criticized for rudeness and lack of knowledge.

Staff Knowledge

Several customers noted that while some staff members were knowledgeable and helpful, others seemed uninformed or dismissive, leading to frustration.

Store Experience

The store was generally described as clean and well-stocked, with many customers appreciating the quick service and availability of products.

Management Issues

There were complaints about management, particularly regarding the attitude and service quality of certain managers, which negatively impacted customer experiences.
  • MM
    Marcus M
    Dec 27, 2025
    1.0
    Autozone and O'Rileys are Not the place you want to buy anything aftermarket from. Managers, shouldn't they know what they're talking about? I asked to replace a battery. I had the part number and old one to exchange, they still wanted my vehicle info (irrelevant because I have the part numbers needed) and the computer wouldn't allow me to buy it. This exchange brought my Core Change from 55$ish to about 20$. I guess that's how they're doing things now. To add further frustration, the manager came along and tried to convince me that I needed a weaker(stock) battery. I explained I need this one for more amperage. He than stated, "It's 12 volts". I replied, "But I need more cranking amps..." Each time he responded again, it came with more attitude, "But they're both 12 volts." After repeating this, I just gave up and smiled (wow, this is their MANAGER?) I got what I came in for, but Not without a headache. I don't think Miguel knows the difference from volts and amps. This furthers the community in believing more and more that these stores don't have technicians, they're all parts people who just track inventory, and it's getting worse.
  • OP
    Oso Polar
    Dec 14, 2025
    5.0
    Irene G. Tiene excelente servicio al cliente, muy amable y me explico bien lo que necesitaba. Con gusto volveré a esa tienda.
  • EE
    Ella & Ely
    Dec 12, 2025
    1.0
    The old, rude, bald man named Miguel is a boor who doesn't know what it means to provide service; he's rude to both customers and employees.
  • JW
    Johnny Winters
    Nov 4, 2025
    1.0
    Miguel the sales part manager was absolutely rude as can be. No consideration and horrible customer service. He made me pay for the same part twice. I guess if you order a part pay for it and don’t pick it up on time they will make you pay for it again.
  • UG
    Uriel Garcia
    Oct 21, 2025
    5.0
    Props to Itzael U. Great customer service, very knowledgeable and quick response. Get him a raise.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in San Diego?

AutoZone Auto Parts in San Diego is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.