I had a very good experience here. They were extremely helpful and generous towards me. Thank you.
CM
Carrie mine
Sep 26, 2025
1.0
My car went to them for body repair and they over shot the estimate and tried to basically not want to work on my car. They were rude when called and asking questions. EDGAR was the one I spoke to and he absolutely had no customer service. He would hang up after being belligerent on the phone. This person would not know customer service if it smacked him in the face. He was vile in every way possible. I would never work with this shop ever again. The sad part of this whole thing is he would have in the signature line stating " If you have any questions please reach out", which was not true because he would not answer any questions. I am happy to not do business with this shop or this person. A very grotesque of a person. He needs to get some training on how to speak to people.
RS
ricky skillman
Sep 24, 2025
5.0
Could not be more happy with the service I received from this shop! Had my truck vandalized and John was amazing with getting my truck brought in, dealing with my insurance to make sure everything was repaired and done correctly! Even went through and addressed other things with the truck he didnt have to just to make sure my experience was top notch! Will always refer people to them again thanks for the great customer service!
TS
Tracy Solomon
Aug 15, 2025
5.0
This place is great. John is incredibly helpful.
GW
Grace Weng
Aug 5, 2025
5.0
We drove over some sheeting that was flying on the 5 freeway and immediately heard a weird sound after. We called and asked if ABX could take a look and they saw us right when we arrived. The part to fix would take a day to arrive so they zip tied it and tested it for us, and didn’t charge us for their help. I’m so grateful. We were down for a day trip from LA and their help allowed me to feel safe driving back.
Frequently Asked Questions About ABX Collision Center
How long have you been in business?
Our auto body shop has been serving the San Diego County community since 1987, providing over three decades of reliable service.
Do I need an appointment for an estimate?
An appointment is recommended, but not required.
Do you offer any warranties?
Yes, we do. We stand behind our work with a limited lifetime warranty on all repairs performed at our shop.
Can I get OEM parts for my repair?
We strive to accommodate OEM part requests. Our team works closely with dealerships to source OEM parts and we make every effort to price match these components for your repair needs.
How long has ABX Collision Center been serving San Diego County?
ABX Collision Center has been providing reliable auto body services in San Diego County since 1987, boasting over three decades of experience.
Do I need to make an appointment for an estimate at ABX Collision Center?
No appointment is necessary for an estimate. You can bring your vehicle in, and the estimate will be provided in about 10-15 minutes. If you leave your vehicle, photos can be taken for the estimate.
Does ABX Collision Center offer warranties on their repairs?
Yes, they offer a lifetime warranty on all repairs performed at the shop, ensuring quality and customer confidence.
Can ABX Collision Center use OEM parts for vehicle repairs?
They strive to accommodate OEM parts by collaborating with dealerships and strive to price match these components for your repair needs.
What services are provided by ABX Collision Center?
ABX Collision Center offers collision repair, scratch and dent repair, auto painting, structural straightening, bumper repair, car detailing scratch removal, insurance claims assistance, and towing services.
What are the business hours of ABX Collision Center?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays, Sundays, and certain holidays.
Where is ABX Collision Center located?
ABX Collision Center is located at 11875 Sorrento Valley Rd, San Diego, CA 92121, USA.
What nearby auto body shops can customers consider around ABX Collision Center?
Nearby auto body shops include Carmel Valley Collision Center, which offers additional automotive services and can be an alternative or complementary option for customers.
Are there nearby places to relax or enjoy services while waiting for car repairs at ABX Collision Center?
Yes, customers can visit nearby beauty salons like Creative Studio or Mamasita beauty room, or enjoy food at Caliente Mexican Food and Corner House Cafe close to the collision center.
How can public transit or local points of interest help customers access ABX Collision Center?
ABX Collision Center is in the Sorrento Valley area near several professional and commercial locations, including software companies like OnSolve and property management services such as SOS Management, making it accessible for business customers and those familiar with the area.