Enterprise Rent-A-Car

4.2
492 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Bruno, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our San Bruno location today.

Location

Enterprise Rent-A-Car
734 San Bruno Ave E, San Bruno, CA
94066, United States

Hours

Reviews

4.2
492 reviews
5 stars
331
4 stars
58
3 stars
23
2 stars
16
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Helen, Gabe, and Rikki.

Mixed Experiences

While some customers had excellent experiences, others reported issues with rude service, vehicle availability, and billing discrepancies.

Vehicle Condition

Several reviews noted that vehicles were not always clean or in good condition upon pickup, leading to dissatisfaction.

Convenience

The location's proximity to the airport and the availability of pickup/drop-off services were highlighted as positive aspects, although some customers mentioned the lack of shuttle service.
  • AP
    Asialeen Pan
    Jan 6, 2026
    5.0
    Easy and great experience!
  • AC
    Andre Albuquerque Caetano
    Dec 30, 2025
    5.0
    5 stars experience!
  • JM
    James McKoy
    Nov 30, 2025
    5.0
    Had such a great rental experience that I bought the same vehicle from Enterprise sales.
  • EW
    Elena Wong
    Nov 22, 2025
    1.0
    The rudest customer service on a Saturday and I wish I could give zero stars. There was an issue with Costco and the hours that they listed we booked with Costco travel. We arrived a little after they closed (not knowing) and the woman, before we could even get out of the car; came outside, “I don’t know what you are doing here. We are closed and I can’t help you.” She proceeded to watch us and then got in her car and BLOCKED the exit because she had to close the gate instead of waiting for us to leave. I have been a consistent loyal enterprise member for over 10 years and was appalled by her behavior and comments to us. What a truly horrible experience.
  • EF
    Estelle Franklin
    Nov 16, 2025
    5.0
    This is the second time I rented a car from this location. The first time was when I had my 2001 Ford Mustang in the shop. More recently, my car was totaled so my insurance paid for the rental while they made a determination as to the disposition of my vehicle. For my needs I thought a car on the small to mid-size was adequate, so I chose a 2025 Toyota Camry. From the time I stepped foot inside the door till the time I returned the rental 10 days later, I was treated with kindness and respect by all the staff. They made the rental process easy, the facility was clean and welcoming. I was provided with a quick overview of the Toyota Camry which is so different than my 20 plus year-old car. I was also provided with regular email and text updates on the status of the rental. When it came time to return the rental, I planned on taking an Uber since no one was available to take me to Enterprise. As I was making an Uber reservation, the manager, Helen, offered to give me a ride home. Wow. I did not expect that. I thought what a nice gesture. I want to give a shout out to Helen for her knowledge and expertise, Igor, Nathan and the young man (I cannot recall his name) that patiently showed me all the bells and whistles on the Toyota Camry. I would not hesitate to recommend Enterprise Rent-A-Car if you need to rent a car. Tip. If you are there to rent a car due to an accident, I recommend you have the location and contact information of the location where your insurance company plans on towing your vehicle. The default rental for my insurance is three to four days, so in order to avoid being billed to your personal account if the rental is extended beyond that time, you need to provide this information to Enterprise when you rent the car.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in San Bruno offer?

Enterprise Rent-A-Car in San Bruno offers a variety of vehicle rentals including cars, vans, luxury cars, and provides flexible rental options along with airport pick up service.

Where is Enterprise Rent-A-Car located in San Bruno?

It is located at 734 San Bruno Ave E, San Bruno, CA 94066, USA.