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Valvoline Instant Oil Change

4.4
(487 reviews)

Business Details

4055 North University Pkwy., San Bernardino, CA
92407, United States
(909) 887-7347
https://store.vioc.com/ca/san-bernardino/4055-north-university-pkwy

About

Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in San Bernardino.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
4055 North University Pkwy., San Bernardino, CA
92407, United States

Hours

Reviews

4.4
487 reviews
5 stars
360
4 stars
60
3 stars
25
2 stars
5
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with some praising the professionalism and efficiency of the staff, while others experienced significant issues leading to damage to their vehicles.

Customer Service

Feedback highlighted both excellent and poor customer service, with some staff being described as friendly and knowledgeable, while others were noted for being rude or unhelpful.

Wait Times

Several reviews mentioned long wait times, with some customers expressing disappointment when service took longer than expected.

Pricing Concerns

Customers expressed dissatisfaction with rising prices for services, feeling that they were high compared to competitors.
  • PB
    Paula Bragdon
    Feb 23, 2026
    5.0
    Great experience from start to finish. Team was extremely welcoming, friendly and knowledgeable. They explained everything and were honest with what I needed. Service was fast but never felt rushed.
  • JY
    Julie Yanez
    Feb 23, 2026
    5.0
    Tech Devion was beyond helpful from the moment i pulled into the bay. My battery died upon arrival and he and his team assisted in the replacement.
  • AD
    Ariana Dorticos
    Feb 4, 2026
    1.0
    I went in to get a standard oil and that it what is reflected in my receipt. A couple weeks later, I smelled coolant and took my car to the dealership who found that my coolant was grossly over filled. I called the Valvoline to double check if they added coolant to my car. They checked the cameras with the time stamp from my receipt and confirmed that they did add coolant to my car and confirmed that this is usually a service that is paid for. I didn’t pay for this and now I’m out the fees from the dealership to diagnose and do a flush. When I let the Valvoline know, they offered to have me bring my car back and they could empty some, but I already had my car at the dealership and I don’t trust them at this point. This is the second issue I’ve had with them, the first being with my other car. I asked for a refund of my service or help covering the fees from them doing this. So far I’m trying to contact corporate, with no success. At this point we are done with Valvoline.
  • ER
    Eddie Reyes
    Feb 4, 2026
    5.0
    Went in for a oil change and tire rotation. Service was quick and efficient. When I asked about my power steering problem, the employee was well versed in car maintenance to let me know how to fix the problem.
  • MJ
    Mr Jones
    Jan 31, 2026
    1.0
    I brought my brand new 2025 Kia K4 here for service. Immediately after leaving, the car began misfiring and had to be towed to the dealership. The Kia dealership found contaminants in the fuel tank directly linked to the service performed here. While Valvoline Claims Corporate has been responsive, the Store Manager at this location is actively fighting the claim, refusing to pay for the spark plugs that were fouled by the very substance they put in my tank. I have been without my vehicle and out of work for weeks because of their mistake. If you drive a new car, do not let them touch your fuel system. They will damage it and then try to dodge the bill. **Management eventually resolved it after I had to fight for it.*

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer in San Bernardino?

Valvoline Instant Oil Change provides quick, easy preventive vehicle maintenance including 15-minute oil changes and various maintenance solutions for all types of vehicles in San Bernardino.

Where is Valvoline Instant Oil Change located in San Bernardino?

It is located at 4055 North University Pkwy., San Bernardino, CA 92407, United States.

Brand Certified Facts from Valvoline Instant Oil Change

This information is certified by Valvoline Instant Oil Change and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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