Jiffy Lube

4.1
217 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SAN BERNARDINO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • Requires appointmentNot available

Location

Jiffy Lube
567 W Highland Ave, San Bernardino, CA
92405, United States

Hours

Reviews

4.1
217 reviews
5 stars
139
4 stars
28
3 stars
11
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their willingness to assist and provide a positive experience.

Service Quality

While most reviews noted quick and efficient service, there were complaints about mistakes made during oil changes and lack of attention to detail.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that costs were higher than expected or that they were overcharged.

Inconsistency

Experiences varied significantly depending on the staff present, with some customers reporting excellent service while others encountered rude or unprofessional behavior.
  • TT
    Tanya Stacy (Tanya)
    Dec 13, 2025
    5.0
    After a long drive from Victorville, I had made an appointment elsewhere for a $40 oil change if I arrived by 5 PM. Unfortunately, when I got there, they chose not to honor my appointment, which was really disappointing after a 50-minute drive. Not wanting to risk the drive home on old oil, I searched for whoever was still open nearby and found this Jiffy Lube — and I’m so glad I did. Chris was amazing! He greeted me with a warm smile, got me right in, and had everything taken care of in about 15–20 minutes. He went above and beyond to make me feel comfortable and cared for.Matt came in toward the end and was just as friendly and professional. (I truly hope i did not mix their names up, this was a week and a half ago) They both showed so much kindness to my Lily Pad, which truly meant the world to me.Yes, it ended up costing more than I had planned, but the honesty, professionalism, and genuine compassion made it completely worth it. Huge thanks to Chris (and Matt) for turning a stressful day into a positive one — I might just make the drive all the way back here for customer service like that!
  • VT
    Victoria Mendoza (Torie)
    Dec 8, 2025
    5.0
    First time visit for an oil change with no appointment and we were greeted and taken care of immediately. Andre at the cashier desk is full of positive energy as well as the technicians. Great customer service from everyone!
  • SS
    Sassie
    Dec 3, 2025
    5.0
    They hooked me up, I love the guys down there they are through with your vehicle s.
  • JC
    Jesus Cortes
    Nov 24, 2025
    5.0
    Muy buen servicio saben hacer su trabajo y son muy amables
  • FO
    Francine Obremski
    Nov 23, 2025
    1.0
    Took my BMW for oil change on two separate occasions and both times they used the wrong oil. I went to Jiffy Lube close to my work because my car was feeling sluggish and he confirmed that the wrong oil was used at this location and was even low about a quart. My BMW ended up in the shop needing gaskets. When I called to tell them about their mistake, the owner was rude and yelled at me taking no responsibility for their mistake. I don't recommend taking your vehicle here.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service