Brand Certified
Enterprise Rent-A-Car
4.1(1124 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
229 South E Street, San Bernardino, CA
92401, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(909) 888-3241
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ca/san-bernardino-3262.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Bernardino, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our San Bernardino location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
1,124 reviews
5 stars
746
4 stars
118
3 stars
45
2 stars
43
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individual employees providing exceptional service.
Long Wait Times
Numerous reviews highlighted long wait times for both picking up and returning vehicles, often exceeding an hour, which frustrated many customers.
Vehicle Condition
Several customers reported receiving vehicles that were not clean or in good condition, with issues such as dirtiness and maintenance warnings.
Reservation Issues
A significant number of reviews mentioned problems with reservations, including unavailability of reserved vehicles upon arrival, leading to customer dissatisfaction.
Staffing Concerns
Many reviews indicated that the location appears to be understaffed, contributing to delays and a decline in service quality.
- GBGunnar BramwellFeb 23, 20261.03rd time renting here. This will be the last. One of the times the car smelled like someone smoked weed in it. Currently I have been waiting for over an hour to get my car. Do not use this enterprise.
- JLJoyce LiFeb 14, 20261.0Booked my rental car a month ago. But when we got here, Waited almost an hour to speak to a staff member and was told that they don’t have any car available.
- RGRobert GilbertJan 22, 20262.0Slow service and seems there used to a lower class of clientele since there are so many more security step you have to go through.
- JJJerushaJan 20, 20265.0I received excellent service here. I had several options to choose from.The staff here is professional and hospitable. My rental was comfortable and comparable to my vehicle.
- BCBrittany CasillasJan 14, 20265.0i had to rent a car through my insurance after an accident. front desk staff was very polite and friendly, despite being short staffed (so if you call them, that’s why it takes awhile for someone to pick up). very apologetic about the longer wait too. both getting a rental and returning a rental processes were quick once i was assisted. i had two different rental cars and both were clean and fully fueled. small tip of advise: this enterprise location gets very busy so bring a book or something to keep yourself occupied :)
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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