Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone San Bernardino #4369 in San Bernardino, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Bernardino, CA or call us at (909) 804-3070.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and unhelpfulness.
Staff Knowledge
Several reviews highlighted the knowledge and efficiency of staff members, particularly in assisting with battery and windshield wiper installations.
Management Issues
Multiple customers expressed dissatisfaction with management, citing unprofessional behavior and a lack of support for staff and customers.
Store Environment
The store was generally described as clean and organized, with some customers appreciating the atmosphere.
Product Availability
Customers noted issues with product availability, particularly for specific parts, leading to frustration.
JR
Josué Rico
2 days ago
5.0
Best autozone in the city. Well staffed and Gilberto got me back on the road by installing my battery. Excellent service!
YS
Yi S
Feb 19, 2026
1.0
The guy with a little mustache has a really bad attitude,I am asking if they can help to install a tire nut,he said absolutely not,and accusing me why I didn't take the car to store to pay labor I said that is very simple job,some auto zone they will help,and he still sarcastically commented, people just want to save a dollar ,and we will not do that , why wouldn't pay the money,they went to school to study those stuff .That's really disgusting accusation, stupid guy with such attitude ,I think he is nuts
DV
Diego Valdivia
Dec 28, 2025
5.0
Good Autozone.
SS
Stacy Stafford-pena
Dec 26, 2025
5.0
I went to get windshield wipers and Diego and another young lady went above and beyond to help me! Thank you for taking ur time to help me save some $ (young lady) and for going back and forward to make sure I had the correct windshield wipers (Diego). I appreciate it more than you know!
CR
Carrie Ray
Nov 30, 2025
5.0
I was having a bad day when my battery wouldn’t start my car on Monday for work! Car started on Tuesday went to one place and they didn’t have batteries comparable to my car; told me auto zone would have it; went and Manuel helped install the battery I bought and he was very impressive like he worked on a pit crew!!!😀
Thank you Manuel!😁