Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone San Bernardino #2875 in San Bernardino, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Bernardino, CA or call us at (909) 888-6711.
Mixed reviews on customer service, with some employees praised for their helpfulness while others received criticism for rudeness and lack of professionalism.
Employee Performance
Several employees, particularly Frank and Juan, were highlighted for their exceptional service and knowledge, while others like Ezekiel and Irineo faced negative feedback.
Wait Times
Customers frequently reported long wait times for assistance and checkout, indicating a need for improved efficiency.
Product Availability
Generally, customers found the store well-stocked with parts, although some noted that specific items were not available at their location.
DR
Daniel Ramírez
Feb 3, 2026
4.0
Aveces encuentro lo que necesito otras veces se encuentra en otra sucursal
JG
JC Gonzalez
Jan 27, 2026
5.0
The employee Juan Gonzalez and Miguel Fabian were fantastic funny and friendly!!! The helped change the lug nuts on my 2007 Honda civic. They made the job fun and an exciting learning experience! Thank you guys for making me feel like I belong in the car community
JK
Jillian Kirkpatrick
Jan 22, 2026
5.0
The guy helped me changed out my tail light bulb which was a big pain. They were nice and clean and very helpful.
BB
bella
Jan 11, 2026
5.0
my husband came in today and vanessa helped him out and she had amazing service! thank you so much for being extremely helpful!!
RP
Rochelle Pratt
Jan 10, 2026
1.0
I waited patiently in line. The lady wasn't doing anything. Just waiting until I left to say next. Very bad customer service. I was the only one in line.