Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone San Bernardino #2875 in San Bernardino, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Bernardino, CA or call us at (909) 888-6711.
Mixed reviews on customer service, with some employees praised for their helpfulness while others, particularly Ezekiel and Irineo, received criticism for unprofessional behavior.
Staff Knowledge
Several customers noted that while some staff members were knowledgeable and helpful, others lacked the necessary expertise, leading to frustration.
Service Speed
Customers frequently mentioned long wait times for assistance and checkout, indicating a need for improved efficiency.
Positive Experiences
Despite some negative feedback, many customers expressed satisfaction with their experiences, highlighting specific employees like Frank and Juan for their exceptional service.
BB
bella
3 days ago
5.0
my husband came in today and vanessa helped him out and she had amazing service! thank you so much for being extremely helpful!!
RP
Rochelle Pratt
4 days ago
1.0
I waited patiently in line. The lady wasn't doing anything. Just waiting until I left to say next. Very bad customer service. I was the only one in line.
FM
Ferlyn Menueke
Dec 22, 2025
1.0
Worker Ezekiel Sanchez made me feel violated and uncomfortable. Low class service, will not return.
DO
Damon O
Dec 12, 2025
5.0
Great fast service
HD
Henry Diaz
Nov 30, 2025
4.0
Shout out to Juan Gonzalez, he installed my battery for a fraction of the cost of what the dealer or shops charged. Changed my air filter for $10 too. Great deal