Enterprise Rent-A-Car

4.3
313 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Salinas, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Salinas South location today.

Location

Enterprise Rent-A-Car
280 Mortensen Ave, Salinas, CA
93905, United States

Hours

Reviews

4.3
313 reviews
5 stars
228
4 stars
26
3 stars
17
2 stars
13
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Reservation Issues

Customers reported problems with reservations, including being charged for items not requested and receiving different vehicles than expected.

Wait Times

Some customers noted long wait times for service, particularly during busy periods, but acknowledged the staff's efforts to manage the demand.
  • SK
    Saleh Khan
    Dec 26, 2025
    4.0
    Nice renter company
  • AS
    Alice Simon
    Dec 21, 2025
    5.0
    Martha, provided great customer service and was knowledgeable about my reservation. Overall, I was impressed with the positive experience with Enterprise Rental Services. I would recommend this rental car company.
  • OG
    Octavio Garcia
    Dec 12, 2025
    5.0
    Great service from Dounya Matar the manager. I would rent a vehicle from enterprise again if I need to.
  • KM
    Kendy Martinez Martinez
    Dec 2, 2025
    1.0
    Mala muy mala que tu como cliente andes resolviendo los problemas del auto rentado creo que es nefasto ya que te tienen que entregar un auto en buenas condiciones no mas estres o dolor de cabesas que ya lireas con lis problemas que ocasiona un accidente para todavia tener que liriar con un auto rentado que estas pagando por el y todavia tengas que ir a llevarli tu el cliente a que lo arreglen es inaceptable
  • JO
    Javier Oviedo
    Nov 6, 2025
    1.0
    I have rented from this place for a long time but I might have to start looking for a new place. I’m getting charged extra for something I never asked for. I was loud and clear when I told the girl I was not paying extra for something I’m not keeping so I asked to show me the cars my insurance policy would fully cover. She showed me 3 cars so I picked one of them. When I return the vehicle I’m expecting a refund for the credit hold they keep but never saw that credit. I called the office try to resolve the issue both the manager and employee sounded irritated like I’m begging them for money. I’m just asking for what’s mine, do your job right and stop charging people for something they don’t ask for.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Salinas, CA offer?

Enterprise Rent-A-Car in Salinas offers a wide range of vehicles including cars, vans, luxury cars, and trucks for rent, with flexible rental options and airport pickup service.

What are the operating hours for Enterprise Rent-A-Car in Salinas?

Enterprise Rent-A-Car in Salinas is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.