Business Details
About
Towing Service StationAuto Repair ShopTowing Equipment Provider
With over 20 years in the industry, we provide light, medium, and heavy-duty towing services for autos, commercial trucks, motorcycles, watercraft, and recreational vehicles. In addition, we also offer vehicle pulling, flatbed towing, and lowboy service for trailers.
Location
West Coast Towing and Auto Repair
5633 Franklin Boulevard, Sacramento, CA
95824, United States
Hours
Reviews
5.0
355 reviews
5 stars
354
4 stars1
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Drivers like Ali and Ebad received high praise for their professionalism, friendliness, and helpfulness during stressful situations.
Efficiency
Many customers noted the quick response times and efficient service provided by the towing team, often arriving sooner than expected.
Expertise
Reviewers highlighted the drivers' knowledge and skills in handling various towing and repair situations, ensuring a smooth experience.
Positive Experiences
Overall, customers expressed satisfaction with their experiences, often recommending the service to others and mentioning a willingness to return.
Communication
Drivers were commended for their clear communication regarding arrival times and service details, contributing to a positive customer experience.
- SWSedra WilliamsNov 25, 20255.0I had an amazing experience with my tow driver Ali Kamran he was very helpful polite and very knowledgeable. His demeanor was very professional and friendly. He displayed a very positive outlook and energy upon being very supportive and spiritually understanding. He made this one of my best experiences in my time of distress.
- DCDa CaNov 23, 20255.0Ebad was incredibly fast, professional, and efficient. He made the entire process so easy from start to finish. He showed up in under 15 minutes, got everything loaded onto my truck quickly, and had us on our way in no time. His attention to detail and great attitude really made the experience stress-free. Highly recommend! 5 stars all the way!
- LGLinda GrazianoNov 15, 20255.0This towing and auto repair shop is the BEST!!They towed my car in the rain and Sam was very nice! The shop replaced my alternator and battery keeping me informed of costs and how repairs were progressing.This was a quick repair and the shop was very PROFESSIONAL!!!Definitely will call them again for any repairs on my CIVIC.
- HHhannah hinesNov 14, 20255.0Ali was very professional, friendly, personable and thoughtful. He knew what he was doing and didn't waste any time in double checking the problem with my car. He loaded it and then took it to my mechanic and then he called to let me know he has delivered my car to my mechanic. I appreciated his efficiency and obvious knowledge. I would always recommend Ali because he knows exactly what to do and in what order to do it. Thank you, Ali. I appreciate your excellent service!
- RKRanie KaurNov 7, 20255.0Ali from West Coast towing and auto repair came to my house to tow my vehicle; I went to drive my vehicle onto his flatbed and I got scared. I said don’t worry about it. I got it. My vehicle had no brakes and he handled the situation like an expert. He was nice. He was professional. He was tactful. Ali went above and beyond with my vehicle because it was badly injured in a car accident. I appreciated his professionalism and his service and his kind heart. Anybody that needs a tow called this shop they’re great family oriented and they’re there for you. I will be a repeated customer with West Coast. Thank you Ali and be safe.
Frequently Asked Questions About West Coast Towing and Auto Repair
What types of towing services does West Coast Towing and Auto Repair offer?
They provide light, medium, and heavy-duty towing services for autos, commercial trucks, motorcycles, watercraft, and recreational vehicles, including vehicle pulling, flatbed towing, and lowboy service for trailers.
What auto repair services are available at West Coast Towing and Auto Repair?
The shop offers oil changes, lube services, tire balance and alignment, engine and transmission repair, and other general auto repair services.
What are the operating hours of West Coast Towing and Auto Repair?
They are open 24 hours a day, 7 days a week.
How can I contact West Coast Towing and Auto Repair?
You can call their main phone number at (916) 426-5266 or email westcoastrepairtowing@gmail.com.
What payment methods does West Coast Towing and Auto Repair accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is West Coast Towing and Auto Repair located?
They are located at 5633 Franklin Boulevard, Suite B, Sacramento, CA 95824, USA.
Can you recommend nearby places to visit before or after using West Coast Towing and Auto Repair's services?
Nearby places include La Hacienda and Rick's Hacienda Restaurant for Mexican cuisine, Valero gas station for fuel, and Big Hog Battery Services for automotive parts and repairs.
Are there other automotive-related services near West Coast Towing and Auto Repair?
Yes, nearby automotive service providers include Big Hog Battery Services, Automan, Tire Guys, HK Auto Repair, Prestige Auto Works, and Truck & Van Solutions.
How can nearby roadside assistance locations help customers of West Coast Towing and Auto Repair?
West Coast Roadside Assistance nearby offers emergency roadside services, which can complement towing and repair services for quick support.
Is West Coast Towing and Auto Repair equipped to handle special towing needs?
Yes, they provide specialty towing services including flatbed towing, lowboy services for trailers, motorcycle towing, and special vehicle towing.