Business Details
About
Volvo DealerVolvo
At Niello Volvo Cars Sacramento, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. We carry the full line of new Volvo Cars, as well as a wide selection of pre-owned and Certified Pre-Owned Volvo cars. Our finance team will work with you to find the best way to help you become a Volvo owner. Our Service department is staffed with factory-trained technicians and knowledgeable, friendly service advisors to help keep your Volvo like new. Our Parts department has a large inventory of Volvo factory replacement parts in stock. For the entire car buying and ownership process, Niello Volvo Cars Sacramento is here to help.
Location
Hours
Reviews
4.7
1,111 reviews
5 stars
981
4 stars
49
3 stars
24
2 stars10
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting a low-pressure sales environment and excellent communication throughout the buying process.
Sales Experience
Numerous reviews noted a seamless and enjoyable car buying experience, with several customers mentioning specific salespeople who provided exceptional service.
Service Department Issues
Several customers reported poor communication and service experiences, including delays in vehicle registration and lack of follow-up on service inquiries.
Mixed Reviews on Pricing
While some customers appreciated the straightforward pricing and lack of hidden fees, others expressed frustration over unexpected markups and high repair costs.
Overall Satisfaction
Despite some negative experiences, many customers expressed overall satisfaction with their purchases and indicated they would return for future business.
- SLShawn LawrenceDec 6, 20255.0We had a great car buying experience at Niello Volvo because Chris and his team provide an honest, straightforward, and stress-free interaction while listening to our wants/needs in a new car.
- AJAsa JohnsonNov 21, 20255.0Christopher with Volvo Niello was phenomenal with his service towards me when buying my first car. Very polite and understanding and under no pressure at all. Gave me the info I needed and gave me the time to think on my decision. Ended up starting the buying process that day. Highly recommend.
- EBEric BassettNov 16, 20251.0Just had a salesman from here contact me on facebook marketplace trying to buy my $11,000 for $4000. What kind of dealership has their salesman low balling people doing private party sales? Avoid this place if this is their M.O.
- MRMark RobertsNov 11, 20255.0This was the easiest car buying experience. Chris and Andrew were very professional, helpful and responsive to all our questions. They made the process seamless. We found the car we wanted online, completed all the documents online and our new car was delivered to our house.
- DDDebbieNov 7, 20255.0A big shout out to TJ! Thank you thank for all your help and amazing patience, customer service and compassion for our situation. It is greatly appreciated and would definitely refer people to you.
Frequently Asked Questions About Niello Volvo Cars Sacramento
What types of vehicles does Niello Volvo Cars Sacramento offer?
Niello Volvo Cars Sacramento offers a full line of new Volvo cars, as well as a wide selection of pre-owned and Certified Pre-Owned Volvo vehicles.
What are the service hours for Niello Volvo Cars Sacramento?
Niello Volvo Cars Sacramento is open Monday through Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Niello Volvo Cars Sacramento provide vehicle financing options?
Yes, their finance team works with customers to find the best financing options to help them become Volvo owners.
What kind of service can I expect at the Niello Volvo Cars Sacramento service department?
The service department is staffed with factory-trained technicians and knowledgeable, friendly advisors dedicated to keeping your Volvo like new.
Does Niello Volvo Cars Sacramento have a parts department?
Yes, they have a large inventory of Volvo factory replacement parts in stock for maintenance and repairs.
How can I contact Niello Volvo Cars Sacramento for sales inquiries?
You can contact them via email at volvo.sales@niello.com or by phone at +1 916-488-2400.
Where is Niello Volvo Cars Sacramento located?
Niello Volvo Cars Sacramento is located at 4609 Madison Avenue, Sacramento, CA 95841, United States.
Are there any nearby automotive repair or service centers close to Niello Volvo Cars Sacramento?
Yes, nearby automotive repair and service centers include Niello Acura and Quick Lane, which can be convenient for additional vehicle maintenance needs.
What dining options are available near Niello Volvo Cars Sacramento?
Nearby dining options include In-N-Out Burger, Chick-fil-A, Boston Market, Panda Express, and Starbucks, great for grabbing a meal or coffee before or after your visit.
Are there places to stay near Niello Volvo Cars Sacramento?
Nearby accommodations include La Quinta Inn by Wyndham and Wyndham Sacramento, offering convenient lodging options for visitors.