Enterprise Rent-A-Car

4.2
204 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sacramento, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Curtis Park location today.

Location

Enterprise Rent-A-Car
2630 Broadway, Sacramento, CA
95818, United States

Hours

Reviews

4.2
204 reviews
5 stars
145
4 stars
17
3 stars
8
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising staff for being friendly and helpful, while others report rudeness and inefficiency.

Vehicle Availability

Many customers experienced issues with vehicle availability, often receiving different cars than reserved or having to wait for extended periods.

Cleanliness and Condition

Several reviews noted that vehicles were not clean or well-maintained, with some reporting issues like faulty parts or unpleasant odors.

Reservation Issues

Numerous customers reported problems with the reservation system, including not having the reserved vehicle available and misleading information about upgrades and insurance.
  • LA
    Lisa Andamo
    1 day ago
    1.0
    Had a recent reservation for pickup at this location. When I arrived, there were 5-7 people ahead of me and I stood in line for 10+ minutes with no greeting or acknowledgment from staff. After waiting with no communication at all, I canceled my reservation.
  • NS
    Noah Silber
    5 days ago
    1.0
    The car i reserved was not there when i went to pickup, they offered me a much smaller car for $2/day less, what a joke! The car did not have a rear window wiper blade on it.
  • VV
    Verónica Vargas
    Dec 29, 2025
    1.0
    Terrible experience and misleading service. I reserved a 6-passenger crossover, but when I picked up the car on Wednesday the 24th at noon, they gave me a pickup truck modified for 6 people. It was uncomfortable, impractical, and consumed far more fuel than expected. I was explicitly told I could exchange the vehicle the next day at another location. This was not true. I went to the airport location, where they had the correct vehicle available, yet refused to make the exchange. This caused a complete waste of time and extra expenses. To make matters worse, they promised a fuel discount on the contract, which was never applied. No solution, no accountability—just “sorry, we can’t help.” This company provides false information, poor customer service, and no follow-through. I strongly do not recommend renting from them.
  • FG
    Fred Gorsira
    Dec 27, 2025
    1.0
    Unfortunately, the customer service and vehicles are terrible. I received a car with both faulty rear shocks and struts. Additionally, the windows had not been cleaned for a long time.
  • DS
    David Szeto
    Dec 1, 2025
    1.0
    Haven’t actually had a good experience here out of the two times I’ve used them. Employees are trying their best, but they’re a small location with nothing in stock. I book ahead of time through my company’s corporate portal but when I arrive, the vehicle I need isn’t there. Today, they offered a smaller vehicle rather than the larger class I requested. This doesn’t work for me, if I needed a smaller vehicle, I would’ve requested it. Edit to add: I’ve been waiting patiently for 2 hours for them to get me my vehicle now. This is eating into my travel time for work. Consider going to a bigger location if you are in need of a specific sized vehicle.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Sacramento?

Enterprise Rent-A-Car is located at 2630 Broadway, Sacramento, CA 95818.

What are the operating hours for Enterprise Rent-A-Car in Curtis Park?

Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.