Need a rental car in Sacramento, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Sacramento location today.
Many customers praised the friendly and professional staff, highlighting their willingness to assist and resolve issues.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and lack of communication regarding wait times.
Vehicle Condition
Feedback indicated mixed experiences with vehicle cleanliness and condition, with some customers noting dirty or poorly maintained cars.
Efficiency
While some customers experienced quick service, others reported long wait times for vehicle pickup, suggesting inconsistency in operational efficiency.
TB
Tom Battigaglia
3 days ago
4.0
This place has amazing customer service. I have rented from this place at least 10 times in the past 6 months. The pickup and drop off service is great. The only problem I have is the cars aren't always clean on the outside. The last car I rented had dirty windows, mirrors and the back of the car looked like it was driven in a rainstorm and hadn't been cleaned in several days. I had to make a stop and clean the window and mirrors as they were so dirty, it made it difficult to use the mirrors. I would have refused the car at the time of pickup, but I didn't have time to wait for another car.
TK
Thomas R Koch
Dec 17, 2025
4.0
Same as always.... Note, that ment efficiency & excellent customer service/support.
The 5th star exclusion is merited as you MUST have a credit card.
MK
M K
Dec 12, 2025
5.0
I guess it's hit or miss on these reviews. I had a reservation at Northgate, but my car was being serviced at Caliber on 12th St and this location took over my reservation with not issue. All the folks in the front were courteous and welcoming. I know there was someone really fired up while I was walking in, but I can honestly say the front desk took care of the matter professionally and did what they could in their power to resolve the guys issue.
Now shout outs to Abi the assistant manager and there were two others which I will update their names when I return my vehicle. All of them were super cool to talk to while I wait for a car to get available. Note that I did have to wait 30 mins, but this was because my original reservation was at another location. This location went above and beyond!
I would be renting from this location in the future.
EP
Emilio Perez
Dec 6, 2025
5.0
Great and friendly customer service every time! This matters especially when things don’t go according to plan. While out on a drive I had a flat caused by a pothole in the road. It could have caused major delays, but they took care of for me in a seamless way and I was back on the road sooner than expected. Thank you for helping make my trip enjoyable and safe!
CW
Casey Woida
Dec 2, 2025
5.0
After gaining my sobriety 5 years ago, one thing I wanted to do was reestablish a relationship with my momma. Through my rehabilitation, the time came to go visit her for the first time in 30 years. I needed a car, as I didn’t want to put the miles on my truck nor did I wana fork out the gas money. After a quick google search I found Enterprise Rent-A-Car. With their affordable rates, good gas mileage, and after hours returns I was able to make the 400 mile journey to reunite with my momma.
Thanks for being an awesome company!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Sacramento?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.
What are the operating hours of Enterprise Rent-A-Car downtown Sacramento location?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 2:00 PM.
Can I make a reservation online for a rental car at this Enterprise location?
Yes, you can reserve your rental car online through their reservation website at enterprise.com.
What payment methods are accepted at Enterprise Rent-A-Car in Sacramento?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they provide discounts for active military members.
Is there airport pick-up service available at this Enterprise Rent-A-Car location?
Yes, the downtown Sacramento location offers airport pick-up services.
What nearby automotive service centers are close to Enterprise Rent-A-Car in Sacramento?
Nearby automotive service centers include Mel Rapton Honda Downtown Service Center and Capital City Honda Service Center, convenient if your car is in the shop and you need a rental vehicle.
What parking options are available near Enterprise Rent-A-Car in downtown Sacramento?
You can find parking at Air Quality District Garage-SP+ Parking and SP+ Parking nearby, making it easier to visit the rental location.
Are there any cafes near Enterprise Rent-A-Car where I can relax before or after my rental?
Yes, Immortal Cafe and Supply and Naked Lounge are nearby spots where customers can enjoy a coffee or smoothie.
What are some health and wellness places near the Enterprise Rent-A-Car location?
Rejuvenation Palace spa and Medical Breakthroughs Daily are close by, offering health and relaxation options for customers in the area.