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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(875 reviews)

Business Details

2700 Arden Way, Sacramento, CA
95825, United States
(916) 486-9900

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sacramento, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Arden Way location today.

Location

Enterprise Rent-A-Car
2700 Arden Way, Sacramento, CA
95825, United States

Hours

Reviews

4.2
875 reviews
5 stars
585
4 stars
111
3 stars
38
2 stars
24
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report rude and unprofessional behavior from management.

Cleanliness

Several customers noted issues with the cleanliness of rental cars, with some receiving vehicles that were not properly cleaned.

Efficiency

Many reviews highlight the quick and efficient service provided by staff, although some customers experienced long wait times due to understaffing.

Pricing Issues

Customers expressed concerns about pricing transparency, with some feeling misled about rental costs and additional charges.
  • AU
    A Google User
    3 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • CC
    Colton
    Feb 24, 2026
    1.0
    Don’t go there with a cracked I.d. They won’t accept it, even though I have been through airports, dispensaries, ect that have all take it because it is still scannable, and it isn’t cracked on any of the information on it.
  • CL
    Cynthia L
    Feb 7, 2026
    1.0
    Something always wrong with the cars I have to take them right back they over charge you and the cars are never really completely clean had to go straight to the gas station never any gas in the cars , the cars are never really clean it’s like they rush, when you return them with gas they don’t try to compensate you for it ,they don’t answer the phones in the morning when they do they hung up on you avoid the one on Arden you gone end up mad.
  • AF
    A O F
    Jan 28, 2026
    1.0
    The worst customer service employees and shuttle driver. I highly advise to select a different location. The manager obviously neglects the quality of service and hires people under qualified to do their jobs. But this is a norm in the Sacramento region, bad customer service by people who don’t want to do their jobs and do the service their company advises. Or maybe it’s because they don’t like people and can’t get any other jobs where professionals are expected
  • DS
    deborah sommer
    Jan 22, 2026
    5.0
    From beginning to end this was effortless and professional. Ahmad was top tier customer service. The store was clean, all the employees had smiles on their faces. I got a great car at a fair price.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Sacramento?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various rental needs.

What are the operating hours for Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car in Sacramento is open from 7:30 AM to 6:00 PM Monday through Friday.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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