Enterprise Rent-A-Car

4.3
628 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sacramento, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Auburn Blvd. location today.

Location

Enterprise Rent-A-Car
4732 Auburn Blvd, Sacramento, CA
95841, United States

Hours

Reviews

4.3
628 reviews
5 stars
445
4 stars
65
3 stars
29
2 stars
15
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Vehicle Quality

Several reviews noted that the vehicles were clean and well-maintained, although there were some complaints about receiving vehicles that were not as expected.

Wait Times

Customers expressed frustration with long wait times for vehicle pickup, especially when reservations were made.

Mixed Experiences

While many had positive experiences, there were notable complaints about rude staff and poor customer service from specific employees.
  • WB
    Wendell Brown
    Dec 23, 2025
    5.0
    I dropped my Ford Explorer off for a recall issue and was afforded a rental vehicle as the parts did not arrive as expected. Future Ford made the reservation for me to pickup a vehicle. When I entered the building I was greeted and given We'll be with you shortly as they were working with other customers. I was called up in very short order. I told them that Future Ford had made reservations for me. I gave them my name and showed them my licenses, they located the reservation and explained to me my options of vehicles that I was able to get. Once my selection was made I was paired with another team member that took me to the vehicle and filled out all the forms electronically then and then inspect it to vehicle and was on the road and very short order. The building was clean and had restrooms for customers use if needed the entire process was seamlessly performed.
  • KC
    Katie Claycomb
    Dec 20, 2025
    5.0
    Great customer service! Shane and his staff very professional.
  • ZZ
    ZEPRAT GERNODT (ZEPRATGERNODT)
    Dec 14, 2025
    5.0
    November 24, 2025 5:00 pm Thank you to Omar for his excellent customer service. No attitude and no signs of being bothered. Just great service with a smile. I hope his team and management recognize him as an asset to the organization.
  • GN
    GR Navarro
    Dec 13, 2025
    3.0
    I had to wait over 45 minutes for my car and then the car offered to me wasn't what I booked. It was ok. I was more disappointed in the wait. The guy that helped me was friendly and knowledgeable.
  • AA
    amin amini
    Dec 8, 2025
    5.0
    Enterprise provided truly outstanding service. The staff were professional, very friendly, and made the whole rental process fast and easy. The car was clean and in great condition, and they even gave me a free ride back home after returning the vehicle. Their kindness and customer care were exceptional. Highly recommend Enterprise!

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car on Auburn Blvd offer?

Enterprise Rent-A-Car offers a wide range of rental vehicles including cars, vans, and luxury cars, along with flexible rental options and airport pick-up service.

What are the operating hours of Enterprise Rent-A-Car Sacramento on Auburn Blvd?

The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.