Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Sacramento #6869 in Sacramento, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Sacramento, CA or call us at (916) 465-9785.
Feedback on customer service is mixed; while some employees like Byron, Vic, and others received high praise for their helpfulness and knowledge, several reviews highlighted rude or dismissive behavior from other staff members.
Product Knowledge
Many customers appreciated the knowledgeable staff who provided assistance in selecting the right parts and solutions for their vehicle needs.
Store Management
There are complaints regarding the store management, particularly about rudeness and lack of support during customer interactions, which negatively impacted the shopping experience.
Staff Availability
Customers noted that the store often appears shorthanded, leading to slow service and long wait times, especially during busy hours.
Overall Experience
While some customers had positive experiences and plan to return, others expressed frustration with poor service and management, indicating a need for improvement.
KB
Karen Bankhead
4 days ago
5.0
Had a great experience at this store Byron was very helpful and was able to answer all my questions. Thanks for having such knowledgeable staff.
NN
Nay
5 days ago
5.0
"I had an excellent experience working with the manager Byron. I came in with some battery issues and needed something that could handle all the extra accessories in my car. Byron was incredibly knowledgeable; he didn't just give me the basic off-the-shelf option. He took the time to help me select the perfect high-capacity battery to manage my specific power needs. If you want someone who actually understands the technical side of things and provides great customer service, ask for Byron!"
ZI
Za'Cory Issac-Myers
Feb 24, 2026
1.0
I’d give zero stars if at all possible. My issue is that everyone in the store seems amazing except for the manager. Black lady, braids wearing a grey shirt. She’s extremely rude, dismissive and seems like you’re bothering her because she has to check you out at the register.
JS
Jahmeelah Sullin
Feb 12, 2026
5.0
I had an amazing experience at Autozone thanks to Byron. He truly went above and beyond to help me solve my problem. He was patient, knowledgeable, and took the time to explain everything so I felt confident about what I needed.
It’s rare to find customer service like that these days. Because of Byron, this is officially my new auto supply store from now on. Highly recommend stopping by and asking for him if you need help!
MA
Murtaza Ali
Jan 19, 2026
5.0
Always professional with legit service no matter how busy or crazy it is in there. The lady in commercial was very helpful compared to other locations.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts in Sacramento?
AutoZone Auto Parts in Sacramento is open daily from 7:00 AM to 11:00 PM.
Where is AutoZone Auto Parts located in Sacramento?
It is located at 6071 Florin Rd, Sacramento, CA 95823.
What brands of automotive parts does AutoZone Sacramento carry?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Sacramento offer any pickup and delivery services?
Yes, they offer in-store pickup and same day delivery services.
What types of automotive products are available at this AutoZone location?
Products include auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Sacramento for customer service?
You can call them at (916) 465-9785 or email customer.service@autozone.com.
Are there any nearby dining options close to AutoZone Sacramento?
Yes, nearby dining includes Panda Express, Fire Wings Florin Rd., Dickey's Barbecue Pit, McDonald's, and Sizzler among others.
Can I find coffee shops near AutoZone Sacramento?
Yes, Starbucks is located nearby for your coffee and cafe needs.
What automotive-related services are nearby AutoZone Sacramento?
Nearby options include Smog Express and Smog Mart for automotive repair and emissions inspection, as well as Midas Sacramento and Intoxalock Ignition Interlock.
What nearby stores or services might be convenient when visiting AutoZone Sacramento?
Nearby places include the Florin Towne Centre shopping center, BioLife Plasma Services for health services, and PetSmart along with Banfield Pet Hospital for pet care needs.
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