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AutoZone Auto Parts

4.1
(632 reviews)

Business Details

3000 Northgate Blvd, Sacramento, CA
95833, United States
(916) 922-6122
https://www.autozone.com/locations/ca/sacramento/3000-northgate-blvd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Sacramento #4007 in Sacramento, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Sacramento, CA or call us at (916) 922-6122.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3000 Northgate Blvd, Sacramento, CA
95833, United States

Hours

Reviews

4.1
632 reviews
5 stars
366
4 stars
127
3 stars
61
2 stars
20
1 star
58

What are people saying?

AI-generated from recent customer reviews

Management Issues

Several customers reported negative experiences with the store manager, Yohana, citing her dismissive and unprofessional behavior as a major concern.

Customer Service

While some employees received praise for their helpfulness and professionalism, others were described as rude and unhelpful, leading to mixed reviews on customer service.

Product Availability

Customers noted that while the store generally has a good selection of parts, there were instances of items being out of stock or not available.

Positive Employee Experiences

Certain employees, like Josiah and Marko, were highlighted for their exceptional service, going above and beyond to assist customers.
  • MC
    malcolm curry
    Jan 19, 2026
    1.0
    One of the worst experiences I ever had at Auto Zone. I raley leave reviews. The Manager Yonana was very dismissive and immediately seemed irritated when I simply was asking her for help to find a fuse for my car. She first stated she could not search the computer for fuses. Then said she doesn’t sell fuses dodges at all when I was trying to explain which one I was looking for. I had been to this exact auto zone about a month prior and they found the fuse no problem. The manager Yohana is definitely ruining business for that location. Would hate to be an employee working for her highly unprofessional.
  • KK
    Karma
    Jan 19, 2026
    5.0
    Pretty good on their prices and always have some kind of deals going
  • CH
    Colleen Hogan
    Jan 3, 2026
    5.0
    My headlight went out at 8:30 pm and I rushed over to autozone. The staff stayed late and helped install both headlights. I will always come here after that experience, even thought it is out of my way.
  • KV
    kush verma
    Dec 30, 2025
    1.0
    I had one of the worst experiences I’ve ever had at an AutoZone, and it was entirely due to the manager, yohana. She was extremely rude, dismissive, and completely unprofessional from the moment I tried to ask for help. She spoke with an attitude, showed zero interest in resolving my issue, and acted like I was wasting her time just by being there. As a manager, she should know how to speak to customers respectfully and handle situations calmly. Instead, she was unhelpful, impatient, and lacked even basic customer service skills. I left feeling frustrated and disrespected. AutoZone seriously needs to retrain or replace management like this, because behavior like hers drives customers away. I will not be returning to this location and would not recommend it to anyone who expects basic courtesy and professionalism. I went to this AutoZone to replace brakes and rotors that I purchased from AutoZone, and the manager, yohana, refused to help me. She told me I had to go back to the exact AutoZone location where I originally bought the parts, which makes absolutely no sense. AutoZone is a nationwide company. Parts bought at AutoZone should be replaceable at any AutoZone in the United States, not just one specific store. Instead of helping or even trying to explain properly, she brushed me off and told me to go somewhere else. Her attitude was rude, unprofessional, and dismissive. She didn’t want to help, didn’t want to check the system, and didn’t care about customer satisfaction at all. As a manager, this is unacceptable behavior. This experience wasted my time and left me frustrated. If this is how management treats customers, AutoZone needs to seriously step in. I will avoid this location and do not recommend it to anyone.
  • AM
    Anthony Markus
    Dec 17, 2025
    5.0
    The crew here are tops, Mike S. Pranee and Joe, are all standouts. Knowledgeable, helpful and genuine people.

Brand Certified Facts from AutoZone Auto Parts

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Certified March 01, 2026Yext Knowledge Graph
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