Ansel, Bre, and Luiza were all very sweet and helpful! Great team members that are gery cheerful. Also, a good wash!
Finn was awesome and so accommodating! Love coming to this carwash they always leave my car glistening and have amazing self cleaning services as well! Great staff and location! Totally recommend!
Great service, especially from Ansel. He explained the different service levels without being pushy. Car wash did a great job getting my car clean. 👍🌟
I went to Quick Quack Car Wash on 03/14/2026 to wash my car — and left with a damaged bumper caused inside their wash tunnel.
The truck in front of me went off track and braked a few times. It didn’t stop completely — once the driver released the brakes, it continued moving — but that brief braking was enough for the distance between our vehicles to shrink rapidly. The conveyor, however, did not react. It continued pushing my car forward as if nothing was wrong, which resulted in my vehicle hitting the truck in front of me three separate times. I was expecting the conveyor to stop, but it didn’t, so I had to start honking and pressing the brakes myself. Mind you, there was a car behind me, and I didn’t want to brake right away, as I didn’t want that car being pushed into mine as well. Only after that was the conveyor stopped.
This raises serious safety concerns:
— If a vehicle goes off track, why didn’t anyone notice?
— Why didn’t the system stop when the distance between cars was clearly shrinking?
— Why did the system allow multiple collisions inside the tunnel?
— What kind of “safety system” depends on the customer honking to get attention?
Once both cars were pushed out of the wash, we parked in the vacuum area to inspect the damage. No staff member approached us or offered assistance. I had to locate an employee myself and request that a report be filed. The staff member appeared careless and said someone would reach out.
A week later, I received an email from Jesus Vallejo (Store Leader) stating that the other driver “lost control because they had their hands off the steering wheel,” which supposedly caused the truck to go off the rails. This is especially concerning given that the sign at the entrance instructs customers to take their hands off the wheel. These two statements directly contradict each other.
I followed up with straightforward safety questions:
— Why didn’t the system stop after the first impact?
— Why were multiple collisions allowed to occur?
— What safety measures are actually in place?
I also provided dashcam footage clearly showing all three impacts, my honking, and the delay before the conveyor was stopped.
Instead of answers, I received an automated email stating that the claim was closed and that the company was not responsible.
To be clear: I wasn’t trying to get Quick Quack to pay for the damage. The other driver was found at fault, and their insurance covered my bumper repair. What I wanted was an explanation of how safe it is for customers to use this wash if the system doesn’t react when a vehicle goes off track and allows multiple collisions to happen. Instead of addressing these safety concerns, the company simply closed the claim and walked away from the situation.
The most concerning part is not the damage itself, but the absence of safety procedures, contradictory instructions, and complete lack of accountability or communication when something goes wrong.
If you choose to use this car wash, understand that once your car is on the conveyor, you have zero control — and if something fails, there is no system in place to protect your vehicle.
AK
Alana Kozachenko
Apr 22, 2026
I went to Quick Quack Car Wash on 03/14/2026 to wash my car — and left with a damaged bumper caused inside their wash tunnel.
The truck in front of me went off track and braked a few times. It didn’t stop completely — once the driver released the brakes, it continued moving — but that brief braking was enough for the distance between our vehicles to shrink rapidly. The conveyor, however, did not react. It continued pushing my car forward as if nothing was wrong, which resulted in my vehicle hitting the truck in front of me three separate times. I was expecting the conveyor to stop, but it didn’t, so I had to start honking and pressing the brakes myself. Mind you, there was a car behind me, and I didn’t want to brake right away, as I didn’t want that car being pushed into mine as well. Only after that was the conveyor stopped.
This raises serious safety concerns:
— If a vehicle goes off track, why didn’t anyone notice?
— Why didn’t the system stop when the distance between cars was clearly shrinking?
— Why did the system allow multiple collisions inside the tunnel?
— What kind of “safety system” depends on the customer honking to get attention?
Once both cars were pushed out of the wash, we parked in the vacuum area to inspect the damage. No staff member approached us or offered assistance. I had to locate an employee myself and request that a report be filed. The staff member appeared careless and said someone would reach out.
A week later, I received an email from Jesus Vallejo (Store Leader) stating that the other driver “lost control because they had their hands off the steering wheel,” which supposedly caused the truck to go off the rails. This is especially concerning given that the sign at the entrance instructs customers to take their hands off the wheel. These two statements directly contradict each other.
I followed up with straightforward safety questions:
— Why didn’t the system stop after the first impact?
— Why were multiple collisions allowed to occur?
— What safety measures are actually in place?
I also provided dashcam footage clearly showing all three impacts, my honking, and the delay before the conveyor was stopped.
Instead of answers, I received an automated email stating that the claim was closed and that the company was not responsible.
To be clear: I wasn’t trying to get Quick Quack to pay for the damage. The other driver was found at fault, and their insurance covered my bumper repair. What I wanted was an explanation of how safe it is for customers to use this wash if the system doesn’t react when a vehicle goes off track and allows multiple collisions to happen. Instead of addressing these safety concerns, the company simply closed the claim and walked away from the situation.
The most concerning part is not the damage itself, but the absence of safety procedures, contradictory instructions, and complete lack of accountability or communication when something goes wrong.
If you choose to use this car wash, understand that once your car is on the conveyor, you have zero control — and if something fails, there is no system in place to protect your vehicle.