Business Details
About
Acura DealerCar DealerUsed Car DealerUsed Truck DealerCar Leasing ServiceCar Finance and Loan Company
Niello Acura is locally owned and has long-tenured staff who receive thousands of hours of training each year – ensuring you receive first-class service in-store and online. Find a new Acura SUV or get certified auto service at our Acura dealer in Roseville, CA!
Location
Hours
Reviews
4.7
2,185 reviews
5 stars
1,954
4 stars
95
3 stars26
2 stars24
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting positive interactions with salespeople and service advisors.
Sales Experience
Several reviews noted a smooth and pressure-free car buying process, with customers appreciating transparency in pricing and financing.
Service Issues
Multiple customers reported dissatisfaction with service department experiences, including delays, miscommunication, and unresolved vehicle issues.
Mixed Reviews
While many had positive experiences, there were significant complaints about unprofessional behavior from some staff and issues with vehicle quality and service.
- PJPat & Forrest JunodJan 1, 20265.0Excellent experience. Quickly arranged cars that met ours needs and made lease easy to secure.
- JLJoanne L.Jan 1, 20265.0Liam was very helpful through the purchasing process. No pressure whatsoever. Liam and another employee were extremely kind to drive my old car back to my home which was 70+ miles (north of the dealership) and drive back to Roseville. It was a foggy night, and I appreciated the extra service they provided.
- JJJakeDec 26, 20255.0I just want to let everyone know that niello Acura in Roseville is an absolutely outstanding dealership excellent customer service! I bought a Chevy Colorado from you guys a little over 2 years ago and you guys still are on top of things fast friendly accurate service and information I just called up a little bit ago and inquired about the warranty I had on the car or have for another 2 years nothing but good news with you guys over there thanks again and have a damn good day!!!!!!
- JLJohn LervoldDec 24, 20255.0Great experience, very helpful, professional, and proactive throughout the process of an out-of-state sale. Highly recommend!
- HRHonest ReviewsDec 22, 20251.0Stealership tried to add on a $4,000 warranty that i didn't want and they try to make you get, then tried to add a 5,000 charge for refinance me. Making it $32,000 on a $23,000 Subaru sti and I was putting $5,000 down those numbers don't add up.$23,000 + 2,000 for license taxes =$25,000 -$5,000 = 20,000 total loan financing not $32,000. They also tried to add on 1 year to my loan with out telling me till i asked also not professional at at this dealer. If you buy from this place you will get ripped off .you guys lost out on my business and 5,000 cash.
Frequently Asked Questions About Niello Acura
Where is Niello Acura located?
Niello Acura is located at 150 Automall Drive, Roseville, CA 95661, USA.
What are the operating hours of Niello Acura?
Niello Acura is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
What services does Niello Acura provide?
Niello Acura offers new Acura SUVs, certified auto service, used car sales, car leasing, and car financing services.
How can I contact Niello Acura?
You can reach Niello Acura by phone at +1 916-218-7247 or visit their website at https://acura.niello.com.
Is Niello Acura locally owned and staffed?
Yes, Niello Acura is locally owned and has long-tenured staff who receive thousands of hours of training annually to provide first-class service.
Does Niello Acura have an online presence on social media?
Yes, Niello Acura has a Facebook page at https://www.facebook.com/236586090851 where you can find updates and contact information.
What nearby car dealerships are close to Niello Acura?
Nearby car dealerships include Roseville Oldsmobile-Buick-GMC-Truck, AutoNation Chrysler Dodge Jeep RAM, BMW of Roseville, Roseville Kia Special Finance, Leo Car Sales, and Honda of Roseville.
Are there nearby automotive service providers around Niello Acura?
Yes, nearby automotive service providers include AutoNation Chrysler Dodge Jeep RAM, AutoNation Honda Roseville, Oilstop Drive Thru Oil Change, and AutoLube Express Oil Change, which can be useful for maintenance or repairs.
What other amenities or stores are near Niello Acura that customers might visit?
Nearby amenities include Family Christian bookstore and clothing store, Furniture Xperts, PET CLUB pet store, and a 76 gas station for convenience during your visit.
Are there fitness or recreational centers near Niello Acura?
Yes, fitness and recreational centers near Niello Acura include Kovar's Satori Academy of Martial Arts, The Max at Kovar's Roseville gym, Fitness Evolution Roseville, and CrossFit Determination.