Future Nissan of Roseville

4.6
4819 reviews

About

Nissan DealerUsed Car DealerAuto Repair ShopCar DealerCar Battery StoreTire ShopOil Change Service StationTruck Dealer
Browse The Entire New Nissan Lineup & Schedule Your Next Test Drive Today! We Match Nissan Coupons. Aggressive Discounts. Low Pressure Atmosphere. 40+ Years in Business. Well-Stocked Inventory. Locally Trusted. Family Owned. Services: Brake Adjustments, Tire Balancing, Oil Changes.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Future Nissan of Roseville
600 Automall Dr., Roseville, CA
95661, United States

Hours

Reviews

4.6
4,819 reviews
5 stars
4,102
4 stars
244
3 stars
95
2 stars
80
1 star
298

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Many customers reported positive experiences with the sales team, highlighting friendly, knowledgeable staff and low-pressure sales tactics.

Service Department Issues

Numerous reviews indicated dissatisfaction with the service department, citing unprofessional behavior, poor communication, and unresolved issues with vehicle repairs.

Transparency Concerns

Several customers expressed frustration over perceived lack of transparency in pricing and service agreements, with some feeling misled about costs and vehicle conditions.

Customer Service

While some staff received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of support, leading to mixed feelings about overall customer service.

Overall Satisfaction

Despite some negative experiences, many customers expressed satisfaction with their vehicle purchases and the dealership's efforts to provide a good buying experience.
  • TK
    Travis Krellwitz
    4 days ago
    5.0
    Buying a truck at Future Nissan was easy and a good experience. I would highly recommend them.
  • SJ
    Sean Johnson
    Nov 28, 2025
    5.0
    Informative although lil expensive.. they provide ride home and back with services
  • DB
    Daniel Baryn
    Nov 27, 2025
    1.0
    I had a very disappointing experience with Future Nissan of Roseville. They called me with a strong offer for my car, so I took the time to drive over expecting a fair and honest deal. But as soon as I arrived, they dropped the price by over $8,000 from their original offer — even though my car is basically brand new and in excellent condition. It felt like a bait-and-switch tactic and a complete waste of time. Very unprofessional and misleading. I will not be doing business with them again and I do not recommend them if you expect honesty or transparency.
  • PL
    Philip Leow
    Nov 17, 2025
    1.0
    Purely reviewing their sales office. They reached out to me quoting a price between 5800-7200, so I went with my wife driving two separate cars only to get offered 2800. Not sure why they bother wasting people’s time like this but don’t bother going here for their sales department that’s for sure. Plus the person told me they only do sales until 5PM but they actually do it until 8PM so this person has no idea what they’re doing.
  • VN
    Vivi Nguyen
    Oct 23, 2025
    1.0
    My father and I had a very disappointing experience with Jeff Jones in the service department. When I calmly explained what we needed help with with, Jeff became visibly irritated and out of nowhere he said, "You need to back off and not talk to me like I'm stupid (I never thought or insinuated that he was)," and gestured towards his certificates saying that he didn't earn them "by being stupid." I was polite and respectful the entire time, so this outburst was completely unexpected and made the rest of the interaction very uncomfortable. I tried to reassure him that I wasn't questioning his knowledge or ability. Despite this, he continued to glare at me in silence. Eventually, I just asked if he could just please help us and he started to act more normal. When we left, I thanked him for his help, but he only glared again and walked away without a word. The entire interaction felt uncomfortable, unprofessional, and unnecessarily tense. Totally, not what we expected when bringing our vehicle in to Nissan.

Frequently Asked Questions About Future Nissan of Roseville

What types of vehicles does Future Nissan of Roseville offer?

Future Nissan of Roseville offers a full lineup of new Nissan vehicles as well as a wide selection of used cars including Nissan, Honda, Ford, Toyota, Jeep, Kia, Chevrolet, and Lincoln.

What are the dealership's operating hours?

The dealership is open Monday through Sunday from 9:00 AM to 8:00 PM, with service hours Monday to Friday from 7:30 AM to 6:00 PM, and Saturday from 7:30 AM to 4:00 PM.