Safelite AutoGlass

Reviews

• DM

  Darren M

  1 day ago
  5.0
  Driving through Wyoming had a rock hit my front windshield leaving a tiny crack/chip. Went online when we returned home. Safelite came at my convenience and sealed the chip without any issues.
• DB

  David B

  2 days ago
  5.0
  Great customer service! My work was completed within 35 minutes of arrival despite a computer issue which delayed the claim ( not Safelite's fault, it was delayed due to my insurance)
• SS

  Scott

  May 1, 2026
  1.0
  Yes, their mobile tech replaced the windshield. But they disabled the 360 degree camera system and left the sensor box on the windshield poorly attached. Sadly, getting them to fix their mistakes is not going well. Big company, poor customer service. Techs are trained to dismantle anything connected to the windshield... reassembly is another question. Oh, and for an emailed receipt... still waiting.
• GN

  George Nunes

  Apr 27, 2026
  1.0
  I initially left a 5‑star review because the work appeared to be done correctly. A couple of days later, it rained — and that’s when the real story began. Water started leaking down the interior passenger‑side vertical panel, and my moisture‑sensing feature no longer worked. When I climbed up (the truck sits high) to inspect the windshield, I discovered that the weatherstripping along the entire lower edge had been destroyed. I contacted Safelite customer care and was directed to take the truck back to the shop. Prior to picking the truck back up, I called to complain about the poor work quality and was referred to Shawn Scobee, the manager at the Rocklin location. Instead of addressing the workmanship issues, he dismissed my concerns and claimed that “all Ford trucks have this problem” and that Safelite would not cover any portion of the replacement cost. Yes, these trucks have delicate lower cowlings — which is exactly why a competent technician should handle them with care. Mine clearly didn’t. The windshield wasn’t sealed correctly, the moisture sensor wasn’t connected, and the cowling was treated like it was being removed and reinstalled by a gorilla (with all due respect to a wonderful animal). I’m not claiming that every Safelite location is terrible, but the Rocklin branch won’t see me again. The management is dismissive and the workmanship was far below what anyone should expect from a specialized service provider.
• AM

  Allen McKay

  Apr 25, 2026
  5.0
  The weather was not co- operating the day i scheduled my windshield replacement ,so Safelite scheduled my install at their shop on Rocklin. They said it would take around two hours to complete the install on my 04 Dodge Dakota I waited in the waiting room where there was free coffee and a vending machine, very nice clean waiting room and two hours later my truck was ready to go and the windshield was the exact same windshield my truck had from the factory. The price was reasonable and I would highly recommend anyone wanting a professional and quality installation to choose Safelite for their expertise and they can come to you at your convenience.

Frequently Asked Questions About Safelite AutoGlass